Automatic hard reset on a M1000

[Guest Machineman]

Hi,

I bought mine M1000 7 weeks ago and had since several hard resets just at once. Closing an application and suddenly I got the blue screen (ping tap screen..... :? )

Has anyone the same problem? The M1000 is also known as MDA and Qtek 2020. So if someone has any solution I would be happy.

I'm glad to have Sprite backup so it is not a real big problem but it is not the way it should work.

Greetzzzz Machineman

[Guest mrplatypus]

I've had my m1000 for a week now, no major problems, most to do with fleshware issues (my own mindlessness ..!) lol, lmao!!

[Guest Dade]

This problem has been reported on and off by other people for a while, have you tried the new rom version on the O website?

You could have a look at this LINK but there doesnt seem to be a definitive answer.

Ill mention it to the hardware guys at Orange.

Can you post up your ROM and Radio Stack version numbers?

[Guest mrplatypus]

Since my last post, I've had a problem with my m1000...

I went to the Orange site, to download and install the new rom, to enable mms..

The fone went blank apart from some text,"Serial 1.6" (I think it was anyway..)

I contacted Orange who replaced the phone... I'm working more or less happily at the moment, I'm very dubvious about trying to install the rom though...

[Guest Dade]

Can you tell us what version you have now on your new device?

[Guest mrplatypus]

I've got:

Operator Version: 3.66.1.200

ROM Version: 1.66.00WWE

ROM Date: 02/20/04 (I assume this is American Format?)

Radio Version: 1.10.00

Protocol Version: 1337.18

ExtROM version: 1.66.200

Hope this helps ..

[Guest Dade]

Will see if we can find anything out for you!

[Guest Dade]

I have some information back from the Orange technical lead.

This can sometimes be caused by one of the following problems:

1) The red battery switch can become loose and can cause hard resest. Try flicking the switch back and forth a few times.

2) The terminals on the backup battery may be at fault.

If you continue to have the problem get Orange to replace the device as faulty!