Can you successfully attach a file to an email?

[Guest yoos]

I mentioned this in the following thread, but I want to create a poll to see if others are having the same problem or not.

http://www.modaco.com/index.php?act=ST&f=61&t=198504&st=0

Anyone else have this problem on an AUDIOVOX SMT5600 where you want to send a picture you just took with the camera via email and it doesn't work as described below? There is no way for me to attach a file to an email!

This is what happens:

1. Take picture

2. Choose Menu > Send > Via E-mail

3. Select the email address I want to use and click select (or action button or number)

4. Now, it SHOULD open up a NEW message with the picture file ATTACHED, but it doesn't. Instead it is just on a blank screen with two soft keys (New and Menu). At this point if I go to New the file is not attached. I can change folders and see that it placed a blank message in my drafts folder (without the attachment). So it appears there is NO way for me to attach a picture file in an email!?!? :shock: :evil: :D It does the exact same thing when I attempt to send via the Album or Smart Explorer! This sucks, because I can't send anything to my blog now!

Anyone have any ideas? Can others verify this is or is not happening with their SMT 5600? Thanks!!!

[Guest]

Not SMT5600, but SP3, but I'm hoping it helps some anyway.

Take picture - menu - send - vi email - this brings up a screen titled "messaging", where the options are 1 text messages, 2 outlook email, 3 my email account, 4 MMS. Selecting my email account here brings up a new message ,with the photo attached.

Haven't progressed it from here, but does this help at all??

[Guest yoos]

what you describe is exactly what i would expect to happen, but unfortunately its not.

[Guest smeg36]

I did have this exact same problem with my SMT5600. I had to do a hard reset for a different problem, and reloaded most of the same software, and all of the same settings. The only thing I didn't put on there this time was Toki Tori, and now I can attach photos to emails. I don't know if it had anything to do with Toki Tori, or if it was just pure luck that it is now working. So try a hard reset and manually reload (not Sprite Restore, that didn't work for me) all your software if you can bare it.

[Guest yoos]

Thanks smeg!! I am very glad to hear someone else had this problem and was able to fix it... I'll try another hard reset without using Sprite to restore....

[Guest yoos]

My problem is fixed! I did another hard reset as smeg suggested... I then tried to see if I could attach a pic to an email straight away and it worked. I then decided to try to restore with Sprite again to see what happens and now everything is working fine... I have my smartphone back to the way it was before the hard reset but with attachments working fine now... Thanks smeg!

[Guest smeg36]

Well, that is odd. No apparent reason for the problem. Sprite is great, isn't it. One of the first things I always do when I have a problem is hard reset, and restore with Sprite to see if that fixed it. When I had this problem, it didn't fix it. Glad it did for you.

[Guest yoos]

I'm GUESSING if I would have just did a hard reset and then restore with Sprite it still wouldn't have worked (since I already did that twice before). I beleive the key was to attach a file to an email before I did the Sprite restore... I actually had a similar strange situation happen to my PC before... I bought a PC and never used the dvd player at all for months. I installed tons of software within those 2 months and then I finally tried to play a dvd in the PC and it wouldn't work.... I tried everything to fix it and nothing would work so I restored my PC to the way it was when I bought it, then tried the dvd straight away (it worked then), then installed all my software again and everything was fine... weird....

[Guest mpxkiller]

Humm...I just noticed that NOW I'm having this problem. I just reset my machine (the smartphone equivalent of the blue screen of death). While at the Rose Bowl (awesome game, btw), I wanted to send a pic to a friend of the mayhem after the game, but found exactly what you described; empty message with no attachment. This was the first time I noticed this since rebuilding the phone over the holidays.

Hate to reset again since I just went thru the process of going all the way back to ATT and dragging my 5600 to Cingular land. May have to do w/out attachments.

Killer

[Guest yoos]

Yea, this is weird and it sucks... I need to remember to attach a file to an email immediately after booting the phone up after a hard reset before I do anything else to ensure attaching works.