Start and End call buttons not working!

[Guest stevewooding]

Hi Guys,

Got a replacement phone from Orange a few days ago for my previous SPV C500 that was stuck in headset mode. Now the replacement phone has a problem too - the red & green start and end call buttons aren't working as of a few hours ago.

I can make calls using the contacts menu and the number pad as usual, but pressing the green button doesn't show the call history as it used to. And I can't answer calls with the green button, or end calls with the red one - I have to use the soft-buttons or options to end calls. Otherwise the phone is working fine.

Does ANYONE know if this is a software issue or a hardware problem? HELP!

Steve

Edited January 11, 2005 by stevewooding

[Guest awarner [MVP]]

Sounds like a glitch in the OS

As it's a new phone I would do a hard reset.

[Guest stevewooding]

Further to my first post, I've found that the buttons work fine when the battery cover is removed :exclaim: but not when it's on! the fault can be reproduced with the cover removed if I put just a little pressure on the battery -the start and end call buttons stop working if I press on the battery, and work fine if I let it rest in place. Weird :?:

Anyone seen anything like this before? (at least it's not an OS glitch)

Steve :|

[Guest awarner [MVP]]

never heard of ir before, sounds as if the board has not been mounted correctly.