Guest lambretta Posted February 15, 2005 Report Posted February 15, 2005 Hi Folks. I've been round the houses today with orange customer services about this, they dont seem to be able to point me in the direction of anyone who can help me with a couple of queries, so hopefully someone on here might :lol: I want to be able to sync my Orange SMV C500 with our exchange server in the office via GPRS. I travel about a lot and it would really help, we also use thin client terminals so dont have a way of connecting to an Outlook client (because my mailbox sits on the actual server, rather than a pc). I dont understand how to set up the server side though, for starters it obviously sits on the secure side of the firewall, so this will have to be configured, also the fxed IP address we have points to the firewall, so I'll have to set the phone up to access that then somehow put the local IP address of the Office server on the network in there as well? Is this possible? Surely Microsoft and Orange dont expect people to have exchange servers sitting un-firewalled... Am I making any sense here? I'm starting to confuse myself... The instructions with the phone dont even come close to explaining this. Any help much appreciated. Thanks
Guest tudor Posted February 15, 2005 Report Posted February 15, 2005 [...] the fxed IP address we have points to the firewall [...] Does this mean that you have the Exchange Server in a private network segment (i.e. not with public IP address)? If this is the case, I doubt that you can do anything. About sync-ing with Exchange, I think it has to have a component called Exchange ActiveSync, present - as they say - in Exchange 2003. Have a look here.
Guest lambretta Posted February 15, 2005 Report Posted February 15, 2005 Does this mean that you have the Exchange Server in a private network segment (i.e. not with public IP address)? If this is the case, I doubt that you can do anything. About sync-ing with Exchange, I think it has to have a component called Exchange ActiveSync, present - as they say - in Exchange 2003. Have a look here. <{POST_SNAPBACK}> Yeah I'm sure our Exchange Server is just on the private network, but maybe I'm wrong!? I'd have to ask one of the guys who put it in, but I assumed it would be behind the firewall, as the way I access it using my laptop on the road requires a VPN session.
Guest tudor Posted February 15, 2005 Report Posted February 15, 2005 The fact that it is behind a firewall and that you need a VPN does not mean it is on a private network segment. There's still hope :lol:
Guest lambretta Posted February 15, 2005 Report Posted February 15, 2005 The fact that it is behind a firewall and that you need a VPN does not mean it is on a private network segment. There's still hope :lol: <{POST_SNAPBACK}> Oh good! So, I need to know if the Exchange Server has an external IP address, and if it does, I'm okay, if it doesnt, I'm not erm, okay... I'm so technical tonight :roll:
Guest sporkguy Posted February 15, 2005 Report Posted February 15, 2005 Oh good! So, I need to know if the Exchange Server has an external IP address, and if it does, I'm okay, if it doesnt, I'm not erm, okay... I'm so technical tonight :roll: Absolutely - your C500 will need to know which internet IP to connect to in order to sync.. if its a corporate LAN IP, then it will be physically impossible to reach the server from the internet - unless of course your company's firewall/router has forwarding enabled. Best to talk to your network tech guys and ask them :lol:
Guest lambretta Posted February 15, 2005 Report Posted February 15, 2005 Absolutely - your C500 will need to know which internet IP to connect to in order to sync.. if its a corporate LAN IP, then it will be physically impossible to reach the server from the internet - unless of course your company's firewall/router has forwarding enabled. Best to talk to your network tech guys and ask them :lol: <{POST_SNAPBACK}> Good stuff, I'm going to try and get the answers I need tomorrow, I really see this as a big benefit to myself and lots of others, so I'll persevere for a while at least!
Guest chucky.egg Posted February 15, 2005 Report Posted February 15, 2005 One of the guys at work has this working on his C500, using "Always Up To Date" and our SMS-gateway. If you get stuck I'll point him at this and see if he can help. You reading this gun_runner?
Guest martin Posted February 15, 2005 Report Posted February 15, 2005 Just in case you're not aware already, for VPN access you need to use APN internetvpn instead of APN orangeinternet. You can ask customer sevices to activate it for you.
Guest lambretta Posted February 15, 2005 Report Posted February 15, 2005 One of the guys at work has this working on his C500, using "Always Up To Date" and our SMS-gateway. If you get stuck I'll point him at this and see if he can help. You reading this gun_runner? <{POST_SNAPBACK}> That would be great to be honest, if it's already workin somewhere thats good enough for me! Just in case you're not aware already, for VPN access you need to use APN internetvpn instead of APN orangeinternet. You can ask customer sevices to activate it for you. I didn't know - thanks. Surely Orange or Microsoft should have a guide to getting this to work? It is such a good offering yet they seem to be happy to leave it to those who are technically aware enough to pursue a mehod to make it work! Thanks for your help folks, it really is appreciated, any more comments welcome.
Guest sporkguy Posted February 16, 2005 Report Posted February 16, 2005 Its not the first time the manual guys have left features out.. the manual to the K700i actually has some features left IN that were taken out by the Orange-branded firmware - whoops :lol:
Guest lambretta Posted February 16, 2005 Report Posted February 16, 2005 (edited) Its not the first time the manual guys have left features out.. the manual to the K700i actually has some features left IN that were taken out by the Orange-branded firmware - whoops :lol: <{POST_SNAPBACK}> quite believable, I've just called the number given on the Orange website you are supposed to use if you want to find out about Microsoft Mobile Email and Exchange Server 2003 and been told they dont actually work for Orange so can't help! I'm now waiting for a channel manager to call me back apprently... Anyway, back to my set up, our Exchange Server is behind the firewall and doesn't have a puclic IP address. Any traffic sent to the WAN side of the firewall (to our fixed IP address) is then port forwarded to the Exchange Server on its private IP address. Does anyone think I will need to change this set up or will this be okay? Edited February 16, 2005 by lambretta
Guest tudor Posted February 16, 2005 Report Posted February 16, 2005 I guess you can arrange port forwarding for whatever port ActiveSync uses to connect to Exchange.
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