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Problem with the updater?


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Posted

Anyone having a problem with the System Updater to get your phone to 1.3? I downloaded the application and went through the steps. I got all the way to the "unplug the phone, remove battery, plug back in and leave it off" step and it seems to be doing something, but then it hangs at the "Starting flasher downloading..." step. I get a warning message saying if it's hung cancel, but I can't get any further.

Any ideas?

Thanks!

Posted

Yep, it's installed and working fine. When I plug the device in after it tells me to, it shows up in the Device Manager as a Motorola Wireless USB Modem...

How long does this thing typically take?

The first thing I would verify is that you have that USB Modem driver installed properly.  You don't have to worry about configuring it, but it needs to be installed for the Upgrade to work.

Detailed directions:

https://commerce.motorola.com/consumer/QWht...tingstarted.pdf

Here is the driver file:

https://commerce.motorola.com/consumer/QWht...rs/smartfon.inf

<{POST_SNAPBACK}>

Posted

I have a Cingular phone on .342 right now. It's an unlocked version. And I'm using it with T-Mobile. Not sure if that makes any difference? The site seems to say if your phone needs the update it will process it. If not, they imply the updater will end and not update your phone.

I'm also using a Mini-Synch cable. That might be the problem. Maybe the bandwidth to the phone isn't as good or something. I'll try my original USB cable when I get home tonight.

Thanks!

Posted

I got it!!

Reloaded the modem drivers from the download site and it worked perfectly. I had old drivers or something.

Guest amarofilho
Posted

I´m from Brazil and I have a mpx220 with the 1.16 version. But the Download System Update Tool is "only for Cingular devices purchased in North America". Can I make this update on my 220?

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