Orange SMS email alerts?

[Guest flyswat]

Hi,

I know this isn't really a smartphone issue, but someone here is more than likely to know the answer.

For what must be the last couple of years, orange send me a SMS message when I receive an E-mail to my Orange E-mail address, and they still do ('Email alert'). I do not use the address much so I do not get too many messages.

However, I might be going abroad for work for a while and I really do not want to receive the messages while I am away (I do not fancy getting charged or being hassled).

Does anyone have any idea how I can stop them temporarily. There used to be a nice, untick here box, which did the job when I logged in to orange E-mail (or it may be Orange account), but now I cannot for the life of me find it and I really do not want to ring up Orange as they are generally clueless about anything in the least bit technical.

Any ideas?

thanks

[Guest martin]

I think you have to go to the orange website and sign in.

There should be an E-mail alerts option that you can change.

[Guest flyswat]

thats what I recall I have done in the past, but I cannot find where!?!

[Guest martin]

I think it might be the following address as it gives some info about filters etc. I don't use Orange Email so I'm not sure what you have to with it.

http://www.orange.co.uk/emailandorganise/

Click on 'Orange Email alerts' and log in.

Let us know if it clears the SMS alerts for you.

[Guest flyswat]

Yes, that solved the problem! You would think it would be more logical that it should be in the settings section when you log into your orange E-mail, but no, it cannot be that simple...

thanks for your help Martin.