SP3i Mini SD Card Not Accessible From File Manager

[Guest catman3]

Hi all,

I've done some searches on MoDaCo that do not seem to point to this exact problem: My MiniSD card "disappears" as a folder in both Activesync and on Smart Explorer (If I've miscalculating in my search, feel free to point me to the appropriate topic). Obviously quite frustrating as I have many applications loaded on the card.

However, if I put it into the SD adapter and access it on my computer, all folders and data appear and work just fine. Hence, I've ruled out it being a bad SD card like I've seen on other posts.

Has anyone else with a C500 or variant thereof had this problem as well?

I've hosed out the phone's connecters using compressed air and given them a rub down with a pencil eraser to make sure the connections were clean. There is a minute bit of play from left to right in the miniSD connector; however the connectors appear shiny and new (for what that is worth).

I've had this problem off and on since owning the phone for the past two months. If I reset the device to factory, the card 'reappears.' which leads me to believe this is a software or firmware issue. And, if that were the case, I would expect others to have the same problem. I-Mate support does not return e-mails and I would not even begin to think of asking online support this question as they would tell me to to wait for the next ROM upgrade without even knowing the issue.

While I don't expect to solve this issue, it would make me feel better if I were not alone. :D

Edited April 11, 2005 by catman3