orange email on spv c500..cant get it to work.

[Guest shippo]

Hi

can anyone help.

Im a little new with the SPV c500, but not stupid!

Ive opened an orange.net email account as the way the instruction booklet looked for the spv c500 seemed to say it looked like it would be a doddle to send/receive email on my phone with their account.

Ive done the wizard to set it up on the phone, and it all says ok.

I then goto to send/recieve for this email account, it trys to connect, asks me for my password (and if i want it to remember it), so i input this info (correctly may i add!), and all it does is keep coming back to that same screen of asking me for my password.

Whats this all about?

Are there some settings i need to tinker with on the orange website, or on my phone?

Im really stuck and have not set up any other email accounts on my phone as I cant seem to get them to work properly either!.

thanks

shippo (crying into my pillow due to hours of wasted time)

[Guest Disco Stu]

Welcome to the forum ;)

Prepare yourself for more nights of sobbing into your pillow. :D

The Orange mainframe is notoriously fickle about letting new users in when trying to access email or GPRS for the first time. Eventually you'll be successful but I'd not be surprised if it took a week :evil:

[Guest shippo]

buggers!!!

It did just take me 5 days to receive an mms picture from my bro with the exact same phone as me!!

[Guest shippo]

anyone else had this problem???

[Guest Disco Stu]

anyone else had this problem???

<{POST_SNAPBACK}>

Might be getting a lot of replies mate ;)

[Guest shippo]

by the way, what does

"Domain(if necessary):"

mean?????

when i try to send/recieve email on my phone??

do i need to input anything here if trying to get orange.net email??

[Guest shippo]

Hi again

just tried setting it up totally manually as per the instructions from the orange website (details below), it asked me if i wanted to download all emails (i only have two there), I said yes, it them said connecting for about 2 mins, then came up with an error message stating

"an error occured while downloading messages. Veryfy that you have network coverage and that your account information is correct and then try again"

I keep trying again (to no avail)

of course all my settings are correct, and im not out in the sticks or anything....any ideas????...is it that i have to wait about a week for orange to allow me to receive emails on my phone or something??

thanks

shippo

Setting up the data account

1. On the handset, press the Start button.

2. Scroll to Settings and press the Joystick button in.

3. Scroll to More and press the Joystick button in.

4. Scroll to Data Connections and press the Joystick button in.

5. Press the Menu button, scroll to Edit Connections and press the Joystick button in.

6. Scroll to GPRS Connections and press the Joystick button in.

7. Press the Menu button, scroll to Add and press the Joystick button in.

8. In the Description field, enter Orange.net UK

9. Scroll to Connects to and scroll across to The Internet.

10. Scroll to Access point, enter orangeinternet

11. Scroll to User name, enter orange

12. Scroll to Password, enter orange

13. Scroll to Primary DNS, if required enter 158.043.240.004

14. Press the Done button.

Setting up the Email account

1. On the handset, press the Start button.

2. Scroll to Messaging and press the Joystick in.

3. Press the Select button.

4. Press the Menu button.

5. Scroll to Options and press the Joystick button in.

6. Scroll to Account Setup and press the Joystick button in.

7. Press the Menu button.

8. Scroll to New and press the Joystick button in.

9. In the Your name field, enter Orange.net UK

10. Scroll to the Email address field, enter the email address.

11. Scroll to Automatic setup and press the Joystick button in to uncheck the box.

12. Press the Next button.

13. In the User name field, enter the username for the account.

14. Scroll to the Password field, enter the password for the account.

15. Scroll to Save password and press the Joystick button in to check the box.

16. Press the Next button.

17. In the Server type field, scroll across to POP or POP3

18. Scroll to Account name and enter Orange.net UK

19. Press the Next button.

20. In the Incoming Server field, enter pop.orange.net

21. Scroll to Outgoing Server, enter smtp.orange.net

22. Press the Next button three times.

23. Press the Finish button.

The handset is now configured for sending and receiving Emails.

copyright Orange 2005

[Guest Disco Stu]

Your settings are slightly different to mine.

Setting up the data account

11. Scroll to User name, enter orange - mine is blank

12. Scroll to Password, enter orange - mine is blank

13. Scroll to Primary DNS, if required enter 158.043.240.004 - mine is 195.35.131.194 and secondary DNS is 195.35.131.195

Setting up the Email account

18. Scroll to Account name and enter Orange.net UK - mine says POP3 again

I used the SMS service on the Orange website to set it up.