All Locations - Do they really exist?

[Guest mossywell]

After installating a zillion different firmwares, hard resetting etc I find that I have to get a new activation key for All Locations GPRS counter after each one. I lost count, but I guess after about 10 resets, the activation says that I've installed it too many times. (I forget the exact wording.) The FAQ says that I'll need a new activation code after each hard reset, so it does acknowledge a legit reason for reactivating on one phone.

Anyway, I tried contacting the support via email but I get no reply. In fact, over the past 2 years, I've sent 3 emails to their support addres and never had a reply from any of them. Anyone else ever has a response from them, or are they one of those "take the money and run" rip-off merchants?

[Guest Disco Stu]

I've not had any dealings with them but they appear to be a major software house, at least mobile-wise.

Unfortunately customer service often leaves a lot to be desired with most suppliers.

[Guest mossywell]

... but they appear to be a major software house, at least mobile-wise.

<{POST_SNAPBACK}>

Oh dear. Sounds like they're one of those companies that are big enough to ignore their customers! ;)

[Guest mcwarre]

They have not answered any of my emails (over 10 sent in 2-3 years). Any wonder I bought Sprite backup rather than all-locations one!!!!!

[Guest paddy_mcnulty]

I have to buck the trend a little. I e-mailed them regarding GRS counter software and got a reply. Admittly, it took about four weeks though...

[Guest mossywell]

I have to buck the trend a little.  I e-mailed them regarding GRS counter software and got a reply.  Admittly, it took about four weeks though...

<{POST_SNAPBACK}>

So the lesson seems to be: avoid All Locations software if you ever think you might want to communicate with them, or if you're not happy to wait 4 weeks for a reply to an email! Well, I guess I had to learn the hard way....

[Guest mossywell]

Hey hey - They replied at last. :shock: I had to email this address to get a reply, however:

[email protected]