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Guest smiffyz
Posted (edited)

Hi everyone, great forum.

My 3 week old c500 is beginning to lose the screen, most of the time it starts with it completely white, other times i can see the homescreen then it fades out until it's white. Everything works ok (recive calls etc) but my screens blank.

Anyone heard of this?

Whats the fix?

Is it a phone or software fault?

btw, it hasnt been dropped or damaged in anyway!

Edited by smiffyz
Guest awarner [MVP]
Posted

Sounds like a hardware fault with a dodgy connection.

You can try a hard reset but personally I would send it back under

warranty for repair\replacement

Guest BigLee1
Posted

It sounds knackered to me. Send it back and get a shiney new one.

Guest neilied
Posted
It sounds knackered to me. Send it back and get a shiney new one.

<{POST_SNAPBACK}>

had the same fault on my c500, hard reset doesn't work. orange said faulty connection to the screen. back light still worked and the phone still worked just no screen pic!! orange were good enough to replace it free!!! lucky me!!

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