help what video format will sync to spv c500

[Guest johners23]

can anyone help?just got myself my first spv c500 im trying to sync wmv file from media player 10 but keep getting error message unable to convert to format supported by the device this also happens when trying to download mpeg video to device.can anyone tell me if there is anything i need to download as im new to this and havent got much of a clue.cheers

[Guest Confused Stu]

Welcome to the forum! ;)

Never heard of that problem when trying to send stuff to the phone? Are you accessing the phone through "Devices" in WMP because this could possibly be the problem. The C500 (at the moment) is still running WMP9 and that wasn't designed for syncing with desktop WMP too easily. A ROM upgrade should be coming out from Orange very, very soon to update this.

In the meantime, try downloading Betaplayer from:

http://betaplayer.corecodec.org

This basically plays all WMV and WMA files - as well as pretty much any other filetype you can throw at it! Seriously.

Once you've downloaded this, just connect the phone up, open Activesync, select "Explore" and copy and paste any files you want on the phone (don't forget to send Betaplayer over too). Job done!

Incidentally, there's a guide on one of the forum's called "First 48hrs with your Smartphone" or something similar. It contains loads of really good info on how to get the best out of your phone and is really worth reading. Trust me when I say that so far your phone won't have shown 10% of what it's capable of - you will be amazed! ;)

Good luck.

[Guest johners23]

can anyone help?just got myself my first spv c500 im trying to sync wmv file from media player 10 but keep getting error message unable to convert to format supported by the device this also happens when trying to download mpeg video to device.can anyone tell me if there is anything i need to download as im new to this and havent got much of a clue.cheers

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[Guest johners23]

thanks for taking the time to reply confused stu.tried what you said and everything is working fine.many thanks for your help,much appreciated

cheers mate.

marc