Problem: Phone Self-Mutes After Placing Call

[Guest itsdpc]

To clarify, when I place a call, occaisionally the person on the other end will not be able to hear me (although I can hear them perfectly). When I check the in-call menu, the MPx220 shows that it is not muted, however, my voice is not heard on the other end. To resolve this, I have to power the phone off and then power it back on. Please advise! Thanks.

~DPC

Info about my phone: Cingular service, ROM 1.30 (which came installed on my phone from Cingular), also I haven't messed with any of my phone other than installing various software.

[Guest Paraklas]

Instead of hard reseting the phone etc, backup all your data and get the latest firmware 1.39 released by motorola/cingular a couple of days ago.

[Guest frogger90]

To clarify, when I place a call, occaisionally the person on the other end will not be able to hear me (although I can hear them perfectly).  When I check the in-call menu, the MPx220 shows that it is not muted, however, my voice is not heard on the other end.  To resolve this, I have to power the phone off and then power it back on.  Please advise!  Thanks.

~DPC

Info about my phone: Cingular service, ROM 1.30 (which came installed on my phone from Cingular), also I haven't messed with any of my phone other than installing various software.

<{POST_SNAPBACK}>

Here's the solution I used when this happens to me:

When it is found that the call is on mute, change the phone to speakerphone.. then change it back to Normal. This seems to correct the problem.. however only for that call.

Haven't used my phone enough to tell if the 1.39 rom helps out or not, but that is always worth a try also.

[Guest Goattee]

Instead of hard reseting the phone etc, backup all your data and get the latest firmware 1.39 released by motorola/cingular a couple of days ago.

<{POST_SNAPBACK}>

Can you tell me where this update is posted? I looked on the Motorola site and it's still showing 1.30 as the latest version.

[Guest]

I Have the same problem with my t-mobile sda.

Is there anybody who nows more about this problem?

[Guest wildmanviper]

Can you tell me where this update is posted? I looked on the Motorola site and it's still showing 1.30 as the latest version.

<{POST_SNAPBACK}>

Im not sure where that update is posted but the newest one that is out is 1.43 and it can be found at the motorola site at http://direct.motorola.com/ENS/softwareupdate.asp#

I havent had any problems downloading the update tool in the last week or so. I was down but I think it will be up for awhile now.