Unlocked SDA comes back SIMLOCKED after repair...

[Guest Profit2U]

Hi,

Had a problem with my T-Mobile SDA in which the microphone was automatically turned of during a call and the phone also automatically started scrolling through the menus.

Still within waranty and after talking to T-Mobile sent it in for repair.

Guess what......

Phone comes back with:

1. damaged front glass: several little scratches in the glass

2. SIMLOCKED!

The SDA was most certainly not damaged or SIMLOCKED when I sent it in for repair!

Can they do this? (they already done it.......)

Are they allowed to SIMLOCK the device when sending it in for repairs?

Or should they return it fixed and in the state it was in before sending it of.....

Repairservice completely replaced internals of the phone, which likely caused the SIMLOCK.

What are my rights..??

Anyone any experience or advice on this..??

Thanks....

Edited May 20, 2005 by Profit2U

[Guest Ryu69]

What about the IMEI No.?

Is it the same?

Coz as far as i know simlock doesnt have to do with the main ROM where the OS ie kept.

I dont think they'd bother locking your phone again, but the probably replaced everything... or even the whole phone.

Have a look on the phone's IMEI [*#06*] and the one at the phone's back, and compare it with your original IMEI

Hope this is helpful

[Guest Profit2U]

They've replaced the complete inside of the phone, so there is a new IMEI number....

[Guest Magnetic_dud]

They've replaced the complete inside of the phone, so there is a new IMEI number....

<{POST_SNAPBACK}>

imho they gave you a refurbished phone...

[Guest bshadfan]

imho they gave you a refurbished phone...

<{POST_SNAPBACK}>

yeah.. companies practically never fix all the insides and send it back.. too expensive.. they just send you a refurbished one.. i doubt its the same phone and i wouldn't expect them to unlock it either

[Guest Confucious]

All T-Mob phones sold in the UK are SIM locked AFAIK - how come yours wasn't? Had you paid to have it unlocked? If so you'll have to pay again.