SMT 5600 ATT type Freezing up

[Guest dancingbob5678]

I'm on my third ATT type SMT 5600:

Each one has suffered from freezing up. The only way I can then use it is by removing and replacing the battery. This typically happens when I disconnect the usb connection from the phone after synching. I'm using XP and AS3.8. I've had the same problem with As 3.7.

(I guess that I could try IR synching, but I'd rather not.)

Sometimes it will freeze just during normal phone usage. Incidentally, now I use the phone's task manager to shut down all processes that I accessed while connected to my computer, but, about 50% of the time, I still get a freeze after disconnection.

By the way, I've had this problem since the very beginning back in November '04.

Your ideas and suggestions will be appreciated! :cry:

Bob

[Guest kgbgene]

I'm on my third ATT type SMT 5600:

Each one has suffered from freezing up.  The only way I can then use it is by removing and replacing the battery.  This typically happens when I disconnect the usb connection from the phone after synching.  I'm using XP and AS3.8.  I've had the same problem with As 3.7.

(I guess that I could try IR synching, but I'd rather not.)

Sometimes it will freeze just during normal phone usage.  Incidentally, now I use the phone's task manager to shut down all processes that I accessed while connected to my computer, but, about 50% of the time, I still get a freeze after disconnection.

By the way, I've had this problem since the very beginning back in November '04.

Your ideas and suggestions will be appreciated!  :cry:

Bob

<{POST_SNAPBACK}>

I have weird freezing up issues as well (with the same phone). For me, the freezing comes randomly, but usually when I'm running a lot of stuff, like betaplayer and other apps i forget to close. What is ATT's policy on replacing the phones? Free?

Thanks,

Gene

[Guest dancingbob5678]

I have weird freezing up issues as well (with the same phone). For me, the freezing comes randomly, but usually when I'm running a lot of stuff, like betaplayer and other apps i forget to close. What is ATT's policy on replacing the phones? Free?

Thanks,

Gene

<{POST_SNAPBACK}>

Gene:

It took six weeks - and many calls to their customer service (800 229 1235 - go to warranty dept) to get my phone replaced by Audiovox. Paid for the phone $320 plus $20 for overnight shipping and return authorization. After they inspected my phone and found no physical or liquid damage, they returned the $320.

I suspect that they are out of ATT phones now and may only have the Cingular version