New User - Email will not send

[Guest doughick]

I have a MPX220 on Cingular in teh US - Not sure if this is device specific or not.

I just got the unlimited data package and am trying to get email to work. I have accounts at gmail (google) and comcast,net. I set up the phone to work with the POP3 email accounts - and when I manuallu connect it will retrieve messages, but it will not send them. It tells me errors occured - the message could not be sent. Verify that you have network covereage and your account info is correct...

Well, I can recieve messages, but can't send - Anyone have any ideas?

Doug

[Guest Griff_FFOC]

I have a MPX220 on Cingular in teh US - Not sure if this is device specific or not.

I just got the unlimited data package and am trying to get email to work.  I have accounts at gmail (google) and comcast,net. I set up the phone to work with the POP3 email accounts - and when I manuallu connect it will retrieve messages, but it will not send them. It tells me errors occured - the message could not be sent. Verify that you have network covereage and your account info is correct...

Well, I can recieve messages, but can't send - Anyone have any ideas?

Doug

<{POST_SNAPBACK}>

i've asked about this for my C500 and noone seems to have the answer. My outgoing smtp is smtp.orange.net seeing as i'm connecting to orange (and that's what is in the settings on their website), but I can still only receive and not send.

[Guest doughick]

i've asked about this for my C500 and noone seems to have the answer.  My outgoing smtp is smtp.orange.net seeing as i'm connecting to orange (and that's what is in the settings on their website), but I can still only receive and not send.

<{POST_SNAPBACK}>

I am not using the providers email - I am using google or comcast - "free" email websites. They are POP3 accounts so I think I should be able to connect.

When I configured the accounts, I tried both Automatic configuration (let the phone contact them and figure it out) and manual (go to their website and find the help file that tells you what the settings should be.

Anyone have any ideas?

Doug

[Guest Griff_FFOC]

I am not using the providers email - I am using google or comcast - "free" email websites. They are POP3 accounts so I think I should be able to connect.

When I configured the accounts, I tried both Automatic configuration (let the phone contact them and figure it out) and manual (go to their website and find the help file that tells you what the settings should be.

Anyone have any ideas?

Doug

<{POST_SNAPBACK}>

I'm using a third party (plus.net) pop3 account too. If you are connected to Orange's GPRS connection however. your own ISP probably won't let you send mail through them as it would look like you trying to relay mail through them, so you would need to use Orange's smtp address (smtp.orange.net) to send mail out. Which doesn't seem to work. And I get no reply from orange and find it quite annoying.

Some info on setting e-mail up with pop3 accounts is here on oranges website:

http://setup.orange.co.uk/myPhone/email/4i...64&countryId=36

I'm going to run through their site and get them to send me the text settings and see if they differ from what i've been using.

Edited June 6, 2005 by Griff_FFOC

[Guest Griff_FFOC]

I'm using a third party (plus.net) pop3 account too.  If you are connected to Orange's GPRS connection however. your own ISP probably won't let you send mail through them as it would look like you trying to relay mail through them, so you would need to use Orange's smtp address (smtp.orange.net) to send mail out.  Which doesn't seem to work. And I get no reply from orange and find it quite annoying.

Some info on setting e-mail up with pop3 accounts is here on oranges website:

http://setup.orange.co.uk/myPhone/email/4i...64&countryId=36

I'm going to run through their site and get them to send me the text settings and see if they differ from what i've been using.

<{POST_SNAPBACK}>

For the record for future searches, this seemed to sort me out. Got orange to send the settings to my phone (from their website). This created a second GPRS connection called "PlusNet (Orange) GPRS", which is used for "The Internet".

Next I created my pope account using plusnet's incoming pop3 settings, and orange's smtp.orange.net for outgoing mail.

The difference in the original GPRS connection and the new one, sees to be the addition of a few dns entries.

Hope this helps sort the other people that were having the problem of not being able to send e-mails from their pop3 accounts.

[Guest doughick]

For the record for future searches, this seemed to sort me out.  Got orange to send the settings to my phone (from their website). This created a second GPRS connection called "PlusNet (Orange) GPRS", which is used for "The Internet".

Next I created my pope account using plusnet's incoming pop3 settings, and orange's smtp.orange.net for outgoing mail.

The difference in the original GPRS connection and the new one, sees to be the addition of a few dns entries.

Hope this helps sort the other people that were having the problem of not being able to send e-mails from their pop3 accounts.

<{POST_SNAPBACK}>

So, when you send an email - and people reply, does the reply go to your "plusnet" account, or the orange mail server. - I kind of understand but am consussed about the results!

Thanks for the info so far!

Doug

[Guest Griff_FFOC]

So, when you send an email - and people reply, does the reply go to your "plusnet" account, or the orange mail server. - I kind of understand but am consussed about the results!

Thanks for the info so far!

Doug

<{POST_SNAPBACK}>

Mail will come back to your account of the e-mail address you use in the settings of the pop3 account.

If you tried to send mail to plusnet's smtp address (for example) they'd say "you aren't dialed-in to our server and haven't been authorised so i'm not going to let you route mail through me".

Becasue you are connected to Orange GPRS (much like dial up) to access the internet, orange will say "hi, you're logged into my servers to access the internet, I know who you are, so i'll send your mail on for you.

Thats in fairly simple terms and hope that explains it a bit.

[Guest doughick]

My Phone now sends Email on POP3 accounts - no special SMTP server needed..!!

Details - Motorola MPX220 Smartphone .

Cingular in the USA

Got it to work - on two different accounts. GMAIL -(google) and comcast.net

This is what I did :

go here - www.mywindowsmobile.com follow the instructions, but in your email address of a POP3 account that you have. It will try to figure out your settings. It does not ask you for a password...(in case you are wondering). It figured out my comcast,net settings, but not gmail.com. I went to gmail to look up there settings and filled them in.

Feel free to pick some fun "favorites" (links) to send to your phone while you are there.

When you are done, it will send you an SMS message that will load a new ne account on your message screen - "Personal Mail".

Create an email message to send from that account on your phone

Tell it to "send and Recieve", it will prompt you for your password, (tell it to save. it). It will pick up any new mail you have and then error out trying to send.

Once it errors out, go back into your setup of that account on your phone and check the box that says "Outgoing server requires authentication" - but don't mess with any other "outgoing Server Settings". Keep hitting next to go through the rest of the screens, and then press finish.

Opent he account again, choose "send and Recieve" and it should work - it did for me.

I am sure that I had already tried this box (I know I did). Now maybe I had somehting else wrong when I was trying to set it up but I swear it never worked until I had that website send me down the SMS file. Could all be coincidence

Anyway, it now works fine - It works on google, so I know it isn't just because it is my own ISP.

I hope this helps someone else - I really like my phone, but getting it to work can be confusing as hell...

Doug

[Guest cold_fire]

I have a MPX220 on Cingular in teh US - Not sure if this is device specific or not.

I just got the unlimited data package and am trying to get email to work.  I have accounts at gmail (google) and comcast,net. I set up the phone to work with the POP3 email accounts - and when I manuallu connect it will retrieve messages, but it will not send them. It tells me errors occured - the message could not be sent. Verify that you have network covereage and your account info is correct...

Well, I can recieve messages, but can't send - Anyone have any ideas?

Doug

<{POST_SNAPBACK}>

I had the same problem in Romania with SPV C500 started a topic here and got the answer .I use the SMTP of my provider and it works sending mail even if i get the error "Not all messages could b sent or recieved". Contact your operator to provide u with their SMTP and insert the information in your mail account .Hope it helps u !!! ;)

Edited June 8, 2005 by cold_fire