Orange failed SIM - can't set up a divert for me

[Guest mossywell]

Here's the deal - today suddenly my phone says no network. Left it for a few hours - still no network. Swapped SIMs with my wife: her SIM works in my phone but my SIM give no network in her phone. Looking like an O problem or a SIM problem. (She's on vodafone.) Went into the O shop in town, no problems there - bloke rang O on his mobile no probs. So, must be a SIM problem.

Called OCS - few diags later they're sending me a new SIM card - in 1 1/2 days time! So, I'm without a phone for a total of 2 days, which means no work calls for 2 days which is BAD. :evil:

So I asked OCS to divert my calls to an office land line. Sorry, they can't do that - only I can - except I haven't got a SIM so I can't do that. What about Everyphone? No, that's not available any more (which I actually knew). "Any other ideas?", I asked OCS. No, none (except change my voicemail message).

I commented that billions of pounds have gone into a highly technical infrastructure - one that is awash with technology - and they can't do a simple thing like divert a number for me. How kak is that? :twisted:

[Guest chucky.egg]

I had a similar problem a while back - No signal when I was out and on call.

They "couldn't" divert my number, and the best suggestion I got was "drive around for a bit until you get coverage and then divert your number yourself"

Anyway...

What I've taken to doing is giving people one of those "follow me" numbers (try flextel.com) which you can divert by sending them an SMS. Dead handy, but you can't receive SMSs on those numbers so it confuses some people...

[Guest mossywell]

Thanks for the info about flextel - I'll take a look at them. Looks similar to Orange's Everyphone with the massive advantage that it's got nothing to do with Orange. :shock:

[Guest mossywell]

UPDATE: I tried calling my number (I should have done this ages ago) and I get the long tone (number not exists). Called OCS again and they said that this still could be a SIM fault.

This sounds a bit dodgy to me - SIM fault causing my number to be completely unobtainable (and hence no voicemail even). Are they right?