Guest Noah Posted January 20, 2003 Report Posted January 20, 2003 My SPV suddenly can no longer access the Answer phone function by pressing the Answer phone soft key OR by pressing and holding 1 when voicemail is received. I have spoken to Orange and they have sent me TWO handsets this weekend, both of which have the same problem. I have spoken to numerous Orange 'help' personel and responses range from 'it's a sim issue',-'it's not a sim issue its a handset issue' to 'just reassign key 1 as a speed dial' (which you can't as Orange reserved it to answer voicemail!) :evil: In other words they haven't a clue. One told me to just dial 123 the 'normal way'-but surely the point is when you pay a fairly upgrade to a so called 'smartphone' you expect its functions to work properly, not start going flaky after only 4 weeks. Is anyone having the same problem or can work out a way to reassign keys 1 & 0 so they do what they are supposed to bloody do?
Guest Rog Posted January 20, 2003 Report Posted January 20, 2003 I have the same issue! But it is intermittent, it seems to try looking up all numbers beginning with 1 in the contacts (177 Voice Media). I finally put this down to not holding/depressing '1' lomg enough. However if you press and hold '1' you should find that it does go to the answer phone. Hope this helps.
Guest spacemonkey Posted January 20, 2003 Report Posted January 20, 2003 OK. In Settings - Telephony - Call Options make sure you have the correct Voice mail number (L1) or L" if you have a second line, set up. Mine is +447973100123 The answer phone speed dial or check messages thing use this number so if it's not in there it won't work. And as you've noticed you cannot reassign speed dial 1, it will always call the number stored in this setting.
Guest HelloDave Posted January 31, 2003 Report Posted January 31, 2003 OK, this is a bit of a hack and I haven't tried it, so don't blame me if it all goes wrong! ;) M$ make a free (and unsigned) utility called DBView (search google for DBView.zip) which you can put onto your phone (make sure you put on the ARM version, not x86) and it will show you the contents of all Windows CE's databases, including the one that holds speed dials. It doesn't allow you to edit entries as far as I can see, but you can delete them. Start the program and press down until you get to speed.db, then press right so the first entry in the lower list is highlighted - this is the answerphone entry for key 1. Now press menu, and "delete record"; with a bit of luck, speed dial 1 will now be blank. There should be a hidden shortcut in your start menu for voicemail; find and unhide it using All-Explorer, go back to your start menu, select it and go to menu...speed dial and hopefully you can now add it to key 1. An easier way to do this, if you don't insist on having key 1 as your answerphone is to skip the database part and just assign the hidden voicemail shortcut to a speed dial key that isn't 1 (or even add a contact for answerphone and attatch a speed dial to that, then you don't even need all explorer!).
Guest Kal-el Posted January 31, 2003 Report Posted January 31, 2003 When u receive a call does it show the telephone number? If it does then it's not likely a sim problem. If it doesn't then it probably is.
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