Copying files to smartphone bug!

[Guest Pandilex]

Hello. I want to copy a 50mb file to my phone. Copy, paste.

It gets about 50-70% done, then the transfer box on my PC vanishes. ActiveSync says disconnected, and my phone goes very very sluggish and I have to shut it down and restart it.

Small files, no problem, but it won't copy large files.

Is this a known bug? I tried downloading the file from the internet using IE but it won't save it to the storage card, which is also a pain.

I can't find a download manager for smartphone (might have to write a file downloader in .net later).

Anyone know a way to fix this or a workaround, without having to go buy a card reader?

All help appreciated.

[Guest bosshogg]

I see this problem quite a lot on my c500 - I think it's the phone's power management kicking in when there are no keys being pressed which cuts the active sync connection. The only way I can get large / lots of files to copy successfully is to press a button on the phone every minute or so, which brings it out of "standby" mode or whatever it goes into to save battery.

[Guest cold_fire]

I see this problem quite a lot on my c500 - I think it's the phone's power management kicking in when there are no keys being pressed which cuts the active sync connection. The only way I can get large / lots of files to copy successfully is to press a button on the phone every minute or so, which brings it out of "standby" mode or whatever it goes into to save battery.

<{POST_SNAPBACK}>

My C500 does not do that ,i copied files ~ 200MB and pressed no button ,the transfer went smooth .What i can advice is to get the latest version of Active Sync if u do not have it already ,or a little desperate solution archive the file to several archives (.zip) and unzip them on the phone (not sure if it works but u may give it a try).

[Guest gpcarreon (MVP)]

@cold_fire

What version of ActiveSync are you using?

[Guest cold_fire]

@cold_fire

What version of ActiveSync are you using?

<{POST_SNAPBACK}>

The latest on the Microsoft site 3.8 !

[Guest gpcarreon (MVP)]

OK. Thanks !