Lost file

[Guest Jay3gsm]

Ok, total noob question to most of you I am sure. I've flirted with the MS phones in the past, the C500 certainly being the best of the lot. I now have a C550 as my work phone, so I am 'stuck' with this for a year, like it or not.

Last night I transferred a 10MB video file, from my k750i. Once the file had finished transfering, I was aked if I wanted to store it to my phone. Ideally I want it on the memory card, but as that was not an option I chose yes, with the intention of moving it over. But where is the file stored to? I can't find it anywhere.

If anyone can point me on where to find the file I would appreciate it.

[Guest awarner [MVP]]

Check in Storage\My Documents

[Guest Jay3gsm]

Check in Storage\My Documents

<{POST_SNAPBACK}>

Nothing there, so I can only presume it didn't save. Very weird as the memory status of the phone shows it is around somewhere. Thanks anyhow.

[Guest cold_fire]

Nothing there, so I can only presume it didn't save. Very weird as the memory status of the phone shows it is around somewhere. Thanks anyhow.

<{POST_SNAPBACK}>

Awarner is right ,if the file is transfered to the phone u should find it there ,also u could try in Storage>Application Data>Volatile .

[Guest Jay3gsm]

Thanks for the help guys. Can't find the file so can only assume it's not there.

[Guest Tunnel]

When i transfered a video to my phone via BT i had the same problem but i have an SPV C500 and i checked in the PV player and it was there. i am not sure if the SPV C550 has a Pv player on it but if it does check there cos thats where mine went.

Good Luck

[Guest Twain]

I've had this problem quite a few times with my c500, I remember reading somewhere when the problem was first discovered that any file over about 500Kb would simply disappear after saving, and as of yet i've heard no solution to this.

I had hoped this would have been resolved in the c550 but obviously not. Try testing with a small file (<500Kb) a picture or something and it should save to storage\My Documents if its there it would seem it is the same problem, if not then it may be something else.

[Guest HODGA]

i hav had the same problem ! try looking in accesorries / file manager/ storage or storage card it could be in the click on the list view soft key tho ! it is easy to see where things are on the file manager !