Activesync Over VPN

[Guest Socrates]

Anyone know how to stop Activesync over VPN from creating duplicate email items?

It's really weird, it doesn't create duplicate appointments or contacts. Just email items in all the various email folders.

Even weirder than that is that the duplicates do not have anything in the FROM field on the Outlook side of things (making them easy to find and delete at least).

It's really annoying, and it slows down my OTA syncs. Oddly it does not happen on every sync just sort of wqhenever it feels like it, which is about 3 or 4 times a week.

I have an SMT5600 (2003 SE), AT&T, XP Pro SP2, Outlook 2003, and Activesync 3.8 if any of that matters...

[Guest Socrates]

I tried deleting the relationship and recreating it.

Now when I sync over VPN, the VPN connects, the activesync plays a noise and lights up green, then it freezes up and nothing happens for a couple minutes, then it disconnects with no error message of any kind and withou actually syncing anything.

Tried uninstalling and reinstalling. Is there something else I can try?

[Guest Socrates]

I'm really desperate for some help with this.

I've got it syncing again after a hard reset, but now sync over VPN now creates these duplicates on every sync. Then it creates duplicates of duplicates.

After a handful of syncs the numbers of duplicates reach the thousands and fill up the memory.

I'm feeling like I was cheated into believing this phone could do email OTA.

[Guest MobileRob]

I'm really desperate for some help with this.

I've got it syncing again after a hard reset, but now sync over VPN now creates these duplicates on every sync. Then it creates duplicates of duplicates.

After a handful of syncs the numbers of duplicates reach the thousands and fill up the memory.

I'm feeling like I was cheated into believing this phone could do email OTA.

<{POST_SNAPBACK}>

Did you ever get this solved? It happens for me as well.

Thanks.

Rob.

[Guest Socrates]

Yes, I did... kind of. I installed an Exchange Server - luckily I had a free NFR SBS2003 suite and a spare PC. Seriously, that was the only thing that worked. I tried a LOT of stuff including all kinds of mickey mouse stuff like turning Outlook into a POP server, or forwarding email to a secondary pop account... all of these were more trouble than deleting duplicates.

The good news is that, once you getting working right, the Exchange AUTD service is SWEEEEET. Really super sweet, in fact. :)

I've noticed that syncing over network connections is gone in Active Sync 4, so I can't help thinking that problems like this might have been at least a partial mtivation to drop such a key feature.

Basically, just like BlackBerry needs some kind of background service to handle email, so does Windows Mobile.

On Verizon, for thir PPC's and the i600 they have a free (I think) wireless sync service based on Intellisync software that is really pretty good. I THINK Cingular has something like that but it may only be for business account users... haven't looked into it that closely.

Also have a look at 4smartphone.net or mail2web.com and see if they have a reasonable price for AUTD exchange accounts.

[Guest MobileRob]

Yes, I did... kind of. I installed an Exchange Server - luckily I had a free NFR SBS2003 suite and a spare PC. Seriously, that was the only thing that worked. I tried a LOT of stuff including all kinds of mickey mouse stuff like turning Outlook into a POP server, or forwarding email to a secondary pop account... all of these were more trouble than deleting duplicates.

The good news is that, once you getting working right, the Exchange AUTD service is SWEEEEET. Really super sweet, in fact. :)

I've noticed that syncing over network connections is gone in Active Sync 4, so I can't help thinking that problems like this might have been at least a partial mtivation to drop such a key feature.

Basically, just like BlackBerry needs some kind of background service to handle email, so does Windows Mobile.

On Verizon, for thir PPC's and the i600 they have a free (I think) wireless sync service based on Intellisync software that is really pretty good. I THINK Cingular has something like that but it may only be for business account users... haven't looked into it that closely.

Also have a look at 4smartphone.net or mail2web.com and see if they have a reasonable price for AUTD exchange accounts.

<{POST_SNAPBACK}>

Thanks for the reply. I will look into Exchange Server.

Rob.