ACTIVESYNC/DEVICE SMS ADDRESS

[Guest neilrlsmith]

Hi - I am new to this forum. I have joined becuase, not surprisingly Orange do not know what I am talking about.

I have an SPV C500, using Windows Mobile 2003 SE. Within activesync I wish to use AUTD (Automatic-up-to-date notification). In order for this to work you need to enter your DEVICE SMS ADDRESS.

Orange haven't the first idea what this is. Couls someone please help. I understand it's in email format and likely to begin with [email protected].

Any ideas please. Support levels 1,2 and 3 at Orange say "we cannot provide it" - basically means they don't know.

Thanks!

[Guest Griff_FFOC]

I think you've lost me on this one too. :?:

If you just want things to synce automatically when they change on the PC (i.e. contacts, calendar) just make sure your connection schedule is set to "Continuously" under "Tools, Options, Schedule".

Not sure what the DEVICE SMS ADDRESS part you mention is all about, sorry.

[Guest niek_groot]

Its to provision for a AUTD notification to be able to be sent to your phone via a SMTP (email) to SMS gateway. Some operators provide these, some free and some at cost.. but I'm pretty sure orange just doesnt provide it :)

O/C it'll be great when the Windows Mobile 5.0 Messaging & Security Feature Pack is released and we can use the more blackberry-killing PUSH technology.

[Guest neilrlsmith]

Thanks for the responses

What does 'not provide it' mean? That they have it but are not allowed to give it out, they don't know it or it doesn't exist on an Orange network.

All the forums seem to say it does work but I cannot for the life of me get anyone at Orange to understand what I am talking about!

[Guest Matt Kirby]

Sounds like you need to set up an Orange email account - go here.

This will give you an email address that will send your phone a SMS each time it recieves a new email.

I don't know anything about AUTD, so this may not be what you want, hopefully it helps.

[Guest neilrlsmith]

AUTD is basically true push email.

I did think about the Orange email account (I have one). However, my phone is syncing with microsoft exchange so how would my Orange account know when an email arrived in my exchange email account?

[Guest chucky.egg]

AUTD isn't really Push email, it's just a notification to your phone to Pull emails etc down.

What you need is an Email-to-SMS service, which will forward the email AUTD sends to your phone as an SMS

When we were testing it we used http://www.sms2email.com

You create an email address for your phone (e.g. [email protected] - I wouldn't advise using your mobile number) and sms2email checks that mail address and converts anything it receives into an SMS. It's not free/cheap though!

If you have an in-house SMS facility you can set one up yourself, generally for a fraction of the cost.

[edit]

Sorry, I didn't answer your question-

Your Orange account knows because Exchange AUTD sends an email to it

The only part of the email that gets used is the Subject line if I remember correctly.

[/edit]

Edited August 23, 2005 by chucky.egg

[Guest neilrlsmith]

Thanks - appreciate your time on this. Still not clear though.

Are you saying that if I put my orange email account address in the SMS address field on activesync on my mobile (and enable sms notification on my email account), this will work?

I still can't visualise how, that when I recieve an email on my MS exchange account, my orange account will know about it. From what I read you do not have to configure the exchange server, it's all done at the client end.

Step by step instructions I think are needed.... :)

[Guest chucky.egg]

I don't have step-by-step instructions for setting it up, but the process for how it works is this:

1) You tell AUTD to use [email protected]

some time later...

2) Your "work" email address receives an email

3) AUTD says "aha! a new email, better tell him" and sends an email to [email protected]

4) Orange convert the email that was received at [email protected] into an SMS and send it to your phone

5) Your phone receives the SMS, which contains something like //SCKL040A AwFqAAADxgadbhedfqRk.....

6) Your phone says "aha! that's a sync command, better sync with my Exchange server" and starts GPRS and syncs

Whether it'll work with Orange.net email-to-sms I don't honestly know. Some of the operator services seem to put in some extra gumpf, which might well cripple it. Try it and see is the only way to know.

This thread might help you get started:

http://www.modaco.com/index.php?showtopic=204756&hl=AUTD

Failing that have a search here for "AUTD"

[Guest neilrlsmith]

Maybe I'm getting bogged down with how it works.

But still! - point 3 cannot work can it.

How does my MS exchange know to send an email? Are you saying that the exchange knows because of the sms address filled in correctly on the phone?

Surely somehting would have to be configured on the exchange server otherwise it would all be the wrong way round...

[Guest neilrlsmith]

This is from Orange Developers. I hope this clears this all up...

Hi,

The solution implemented by Microsoft for Exchange 2003 or later requires that the email gets translated to an SMS on a server between the Exchange Server and your device.

Orange, as many operators, does not support this SMTP to SMS gateway.

Microsoft will change their solution in future releases of Exchange to a blackberry-like solution.

I hope this helps.

Regards,

Olivier

Partners Support Coordinator

Orange Group Partners & Operations

www.orangepartner.com

e-mail: [email protected]

Cheers!