c500 vol prob

[Guest stewrose]

Ok I have found a problem I have a c500 and when I am playing mp3's all is ok till i receive a txt message then vol drops when mess tune is played now the vol stays at that low vol and does not go back up without resetting phone yet it works fine when call is made no prob anyone had similar probs. also have we solved the answer phone tel number storage prob as i still cant get it stored on this new ver operating system. thanks for any help

rgds

stew