Dead pixels?

[Guest dma]

Could have cried.

Got my nice new PSP home last night, it starts up and there must be about 8 dead pixels in an area the size of my thumb.

Been on the phone trying to get it sorted this morning :evil:

[Guest confused and hungover]

don't worry mate, thats a blatent manufacturing defect, they'll easily replace it

[Guest Dade]

Could have cried.

Got my nice new PSP home last night, it starts up and there must be about 8 dead pixels in an area the size of my thumb.

Been on the phone trying to get it sorted this morning  :evil:

Thats well beyond the acceptable limit!

Come people have tried running a special video to clear dead pixels but I havent heard any success stories yet.

[Guest confused and hungover]

Thats well beyond the acceptable limit!

Come people have tried running a special video to clear dead pixels but I havent heard any success stories yet.

<{POST_SNAPBACK}>

i was talking to some engineers from our research and development department about that, when i showed them the program, they laughed their bo**ocks off, said it was absolutely impossible for that software to fix a hardware problem.

[Guest Dade]

i was talking to some engineers from our research and development department about that, when i showed them the program, they laughed their bo**ocks off, said it was absolutely impossible for that software to fix a hardware problem.

Im inclined to agree

[Guest capt_janeway]

AFAIK there is no refunds for dead pixels

I would check out the Sony site for their statement on this issue on the US launch

[Guest markdotpeters5]

I'd sure Sony will replace it, they have before for others. (US tho). There is a limit to the amount of dead pixels the law says you have to put up with, and 8 is definitely more than that.

I think it's three on TFT screens. This is all from my hazy memory though, so it could all be b***s :)

[Guest markdotpeters5]

The other thing to bear in mind, is that when Sony replace it, they'll stick V2.0 firmware on it. So try and get it swapped out at the shop I would!

[Guest confused and hungover]

I think it's three on TFT screens. This is all from my hazy memory though, so it could all be b***s :)

<{POST_SNAPBACK}>

TFT manufacturers adhere to the ISO standard which has 3 categories I, II, and III

I = no dead pixels

II = 2 for 1024 768 res or 3 for 1280 1024 res

III = 6 for 1024 768, 7(!) for 1280 1024

if you want to get into sub pixels, a class III will allow 66 dead sub pixels!!!

if sony apply something like this to their PSP, they're probably only allowing one, if any dead pixels. depending on the screen res ;)

[Guest capt_janeway]

Apparently the limit is 5 dead pixels....so I would go for it

[Guest 4N1L]

The pixel fix program actually worked for me...although i had three constantly (white) lit pixels as opposed to 'dead' pixels (which i assume means pixels that remain off at all times).

Ran the program on repeat for a couple of hours and they're now all gone - alot happier :)

[Guest nedge2k]

I've got 1 dead (white) pix on mine but that vid didnt work. I've heard rubbing them works?

[Guest 4N1L]

That can help but the psp seems to have a thicker plastic screen covering making it difficult to apply precise pressure to a particular area.

Has everyone upgraded to 2.0? I'm tempted to now as i think the web browser alone outweights any benefits i would get from homebrew...

[Guest fluffybunny]

Could have cried.

Got my nice new PSP home last night, it starts up and there must be about 8 dead pixels in an area the size of my thumb.

Been on the phone trying to get it sorted this morning  :evil:

<{POST_SNAPBACK}>

I collected my PSP Thursday morning from GAME in Leeds. Had a curved line in white on the inside of the screen when I turned it on. When off it was not there. I retured it at lunch time without any problem. They replaced it after seeing the line in the screen. Looked like a load of stuck pixels.

Dead pixels != Stuck pixels. Dead pixels cannot be fixed. They are black. Stuck pixels are pixels that are stuck on a specific colour (possibly white). The Stuck pixel dooda is actually a pulsating video that you put on repeat, and sometimes it gets the pixels going again. Once they are going they are fine. Give it a try - you have nothing to lose.

If you take it back and they are not happy, remember the 14day right to return the goods for a full refund.. and the fact that the screen is "not fit for purpose".

My current PSP is superb. Playing Untold Legends and TOCA. _Really_ looking forward to the downgrader for some homebrew action *cough*

[Guest fluffybunny]

I've got 1 dead (white) pix on mine but that vid didnt work. I've heard rubbing  them works?

White pixel is not dead, it is stuck.

[Guest dma]

Good news!

When speaking to someone in the customer services department she told me that 'they' had recieved an email about units with dead pixels from Sony and that replacing the unit wouldn't be an issue.

Took it back to the store (HMV Oxford St) and they replaced it over the counter as soon as I told them the problem.

d.

[Guest fluffcat1]

Have had a 1000K since may that I bought in the US, couldn't test at the time so no returns, had a question mark - shaped line of stuck white pixels until I started playing FIFA soccer a week ago, now all is well :-)

Richard

[Guest the_ape]

The Software fix IS NOT FOR DEAD pixels, jut stuck ones, all it does is cycle through the different native colours with a bit of luck they 'unstick'. Mine (US 1001, v1.50, yes homebrew RULES) has 1 dead pixel towards the top, not really that bothered can hardly ever see it anyhow.

Some usefull RSS feeds.....

http://www.psp-scene.org/backend.php

http://psp-news.dcemu.co.uk/news/rss.xml

http://www.psphack.com/feed/

http://www.psphacking101.com/backend.php

[Guest JamieDow]

I got one dodgy pixel, it's right in the middle, occasionally shows up as white but not a major drama.. That annoys me cos I know it's there but 8 is bad, send it back

[Guest Radeon12345]

Had my PSP on the UK launch day, worked perfectly, now only yesterday, 2 dead pixels appeared that were not there earlier that day :evil: :evil:

Bought the PSP from my work, so will ask my boss to see if it can be repaired or swapped out, very dissapointed with the dead pixels, it's only 6 days old :cry: :cry:

[Guest Twain]

After a couple of days of having mine a few stuck pixels have shown up! Not to bad as they are quite dull so once the screen goes to a brighter colour they're gone.

Hopefully no more will show up.

[Guest Radeon12345]

Phoned up Sony 8)

Explained my problem with the dead pixels and he asked for my PSP model and serial etc and he said no problem we will send you a replacement tomorrow :o :( :lol:

Just got to hand them the PSP iwth the battery inside and the power cable and the delivery person wil give me the same back

Just hope the delivery man turns up 8)

Will let you all know if I receive it and hope it's dead pixel free

[Guest Radeon12345]

Received my replacement today, and it's prefect everything works ok and no dead pixels :o

I am very pleased :(

[Guest Dade]

Received my replacement today, and it's prefect everything works ok and no dead pixels :o 

I am very pleased :(

Thats excellent service. I didnt realise they replaced them like that!

[Guest Radeon12345]

Was only on the phone to Sony for about a minute, I thought they might either say dead pixels are normal put up with it or they would repair the console and send it back to me, was shocked that he said, no problem, you will have a replacement by tomorrow, I was impressed :(

Sony UK service 10 out of 10 :o