Outlook Categories Active Sync

[Guest jerryksf]

I changed the computer I sync to, and now I get all the categories imported into my phone. I followed the instructions to the T, just like I did on the old pc I used to sync to (where it worked), but in this case it does not remove the other entries - even though I have the settings to only sync the "MobilePhone" category. When I try deleting a non-MobilePhone category entry from my phone and sync again, it simply deletes that person from my Outlook Contacts completely. I have a MPx220 and am using Outlook 2000. It was the same configuration on the last computer.

This is the help file, which I already followed:

To save storage space on your device, you may want to synchronize contacts only in certain categories, such as business or personal.

Note Before you can synchronize contacts based on categories, you must assign contacts to categories on your mobile device or desktop computer. If you create a custom category on your device, you must also create the category on your desktop computer.

1 Click Details .

2 Double-click Contacts and then select Synchronize only those contacts in the following selected categories.

3 To stop synchronizing items in a certain category, clear the check box next to that category.

Any ideas?

[Guest SilentlyScreaming]

Check what happens if you delete the partnership in AS, then when setting a new one up, choose whichever option you didn't choose last time, out of something like "merge the PC & smartphone data" & "replace the data on the smartphone with that of the PC". I had something similair happen, and it turned out I had chosen the wrong setting when I first set the partnership up in AS.

Hope it helps...

[Guest jerryksf]

Check what happens if you delete the partnership in AS, then when setting a new one up, choose whichever option you didn't choose last time, out of something like "merge the PC & smartphone data" & "replace the data on the smartphone with that of the PC". I had something similair happen, and it turned out I had chosen the wrong setting when I first set the partnership up in AS.

Hope it helps...

<{POST_SNAPBACK}>

Thank you. I chose the server option this time, and chose to delete all entries on my phone. Then I changed the options again so that the items I was syncing appeared back under the desktop mobile device items and chose settings, set the same options as before and this time it worked.

[Guest SilentlyScreaming]

glad all ok now. good luck with it all.