Guest funkychicken9000 Posted September 7, 2005 Report Posted September 7, 2005 Anyone ever spoken to them? I just had an answerphone message from them (I'm guessing it's to do with the complaint letter I sent them a few weeks back), and I'm not sure what to expect when I ring back. What is their job? What sort of things do they handle?
Guest Pondrew Posted September 8, 2005 Report Posted September 8, 2005 As I understand it the Executive Office is where escalated complaints ultimately end up if pushed high enough. They have greater power to appease customers be it through rebates or cheap/free handsets. Obviously it will all depend on your case and the problem at hand.
Guest funkychicken9000 Posted September 8, 2005 Report Posted September 8, 2005 As I understand it the Executive Office is where escalated complaints ultimately end up if pushed high enough. They have greater power to appease customers be it through rebates or cheap/free handsets. Obviously it will all depend on your case and the problem at hand. <{POST_SNAPBACK}> Wooyay, that sounds nice. We shall see.
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