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Using handit.de mail order to the UK


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Guest fluffcat1
Posted

Ordered some stuff ( cradles, batteries, memory - 9 items / 100 euros worth so not much) from handit.de at the beginning of the month, they've taken the money from my card and I've paid 18 euros for DHL delivery as opposed to normal post, yet they still haven't sent the items and the status shows as 'processing' on their website over 2 weeks later. According to their terms it could be upto 30 days, and I suppose as I'm used to expansys with their next day delivery I'm perhaps a little impatient, but has anyone else in the UK used them and is this delay to be expected of them?

Richard

  • 2 weeks later...
Guest fluffcat1
Posted
Ordered some stuff ( cradles, batteries, memory - 9 items / 100 euros worth so not much) from handit.de at the beginning of the month, they've taken the money from my card and I've paid 18 euros for DHL delivery as opposed to normal post, yet they still haven't sent the items and the status shows as 'processing' on their website over 2 weeks later. According to their terms it could be upto 30 days, and I suppose as I'm used to expansys with their next day delivery I'm perhaps a little impatient, but has anyone else in the UK used them and is this delay to be expected of them?

Richard

Update - still nowt received, may have to do a chargeback soon if they don't start answering my emails ( and yes, I do speak german so it isn't a language thing )

Richard

  • 2 weeks later...
Guest fluffcat1
Posted

latest update, shipped last week, but the quantities of some items I ordered have been reduced - no sign of a refund on my card yet though :evil:

Richard

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