Jump to content

Recommended Posts

Guest James
Posted

Just found out last night the new Version of IA Album (1.6 Build 11986) does not work with the camera! It always says: -

Unable to initialise camera: 'The camera is missing, please insert camera device.’

I have tried installing the old version again (1.6 Build 11016) again and the camera works fine. I have tried everything but I can’t get it to work. Its not the camera as the old version works also the picture manager works fine when the new version of IA Album is installed.

These developers don’t seems to test there software!! :evil: this also happened with the new All-Explorer!!! Gerrr!!! :evil:

Guest James
Posted

just sent an e-mail to ia-style support not sure how quick these guys are at this sort of thing though.

i am using the old software for now...

Guest v1nn1e
Posted

I installed the new one and it asked me for a key. I was surprised about that because i swear i didn't have one. So I emailed them to tell them this. I cant still use it because it is a 15 day trial.

AND yes the camera doesn't work. I was just overlooking it thinking it was because it was a trial.

I will send an email too about this.

Let me know how you get on

Guest James
Posted

i got the key from there website... go to download (make sure you donload the smartphone version) then input you e-mail address and they send you a e-mail with the key in. i was not expecting it bucause i never had one for the first version from handango but i put it in and it worked?? better still if you go th the handango website and click on previous oprders then input you e-mail and last 4 digits of you credit card number you get the option to download it again but this time it is the new verson! good luck.

Posted

So can any1 confirm the camera bug in the registered version??

Guest v1nn1e
Posted

I downloaded from handango and when i installed it, it was a trial and was asking for a key. I another thread you said that the handango download should not have a registration part. is this correct?

Guest cdelacha
Posted

I confirm the bug with the camera for the french version as well :lol:((

Guest James
Posted

o right! when i downloaded the handango one after the trial one it did not ask me.... but now i understand why! It was already registered in the registery when i removed the resistered trial one and then installed the handango one!! like All-explorer it keeps the key in the registery even if you uninstall it.

Guest v1nn1e
Posted

I tried the method you said to get the key but no luck. I went to iastyle website and went to downloads and chose the smartphone 1.60 version (the build number worried me there!). I gave it my email address and i downloaded it. But still no key. Why would they send me a key this way? People who have not purchased IA Album can do this?

This is frustrating me, Handago haven't got back to me yet either!!!

Suppose i am not missing anything as the camera dowsn't work!

Guest James
Posted

P.S. the build number is wrong in the download section you describe!

Guest v1nn1e
Posted

i have tried the iastyle.com database. they have no record of me. Maybe because i bought it from Handango. Thanks for the help

Guest JimBob
Posted
i have tried the iastyle.com database. they have no record of me. Maybe because i bought it from Handango. Thanks for the help

I bought mine from Handango but I can still get the registration key from the iastyle database. Maybe something went wrong when they were adding you v1nn1e :cry:

Guest James
Posted

you have to make sure you use the same e-mail as when you first got the software from handango

Guest xelar
Posted

Where do I find the 1.6 Build 11016 file to download? Thanks.

Guest v1nn1e
Posted

The email address i am using is the same one i access the previous orders with. I can view my IA album invoice and download the software. So i think i am using the right email address. Or could there be different ones?

Guest James
Posted

you can't get the old one anymore, and i am a bit reluctant to just start sending copies out.... i always keep a copy of all my old issue files just in case of problems like this so i can revert back.

you will have to wait for a new update when it is released..

Guest andie
Posted

i can confirm the reg vesion of ia album camera doesnt work!

Guest Mr_Protozoa
Posted

I've got the full version and it doesn't work for me either!

Why wasn't this identified during the testing process!

Posted

Same for me. Have emailed them plenty. Anyone got a link to an older (working) version?

Guest v1nn1e
Posted

thats what i am after now. I deleted the old one when i downloaded the new one. Let me know if you find it somewhere.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.