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Guest jakandata
Posted

Hey !

Just recieved my TomTom Mobile 5 (Scandinavian Map) today (for Smartphone (qtek 8020)) but have a VERY serius problem.

When I launch the TomTom Mobile.exe in the /tomtom folder a screen with "Opera" "Frontier" "Ferry" "Golf" ..... and so on, appears!

When I press a button the program freezes?!?

Called the TomTom support but they do not have a solution other than a new card has to be shipped :o

I just takes so long - and I have to use the program for a small journey in next week ...

I've tried to search the net - but it seems no other has tried the same problem??

Please help if you have suggestions??

/bests

Peter

Guest awarner [MVP]
Posted

Looks like you are entering the POI list on startup.

I can not see how a dodgy card as I would have only expected the card if it was not loading, where as you are seeing the POI page on loading.

Are you pressing any buttons while waiting for the app to load?, also have you tried loading TomTom from your Start Menu rather than using the exploring the phone and going to the storage card.

Guest GuyAdams
Posted

I would try to remove the new map you added then try to start the app, may be a dodgy map?

If not have you got a backup of your card that you could maybe restore?

Regards

GuyAdams

Guest jakandata
Posted

Hi there!

Thanks for the answers!

I've tried both running the program from the FileBrowser and from the menu. Same result.

Also I tried to delete the map and running the program - changes noting.

Read about somebody who had downloaded TomTom Traffic Update Plugin. Do you think that would work for me?? Or does it corrupt the program???

/ Peter

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