C550 Photo Problem (pink and green)

[Guest devon247]

My C550 is taking photos like the attached image.

It's not like that while I'm looking at the screen before the capture, it's only once the file has been saved as a JPG and I see the preview screen.

Videos are fine.

Any ideas?

I've had the phone for a week, so it's brand new really, and it's been taking photos like this since I got it. I've not tried upgrading the ROM.

Edited October 14, 2005 by devon247

[Guest gilesjuk]

No idea on the cause, but if you do a full backup and then reset to factory defaults you will see if it then works.

[Guest devon247]

I just did that, and now not only are the photos weird, so is the preview (attached)

[Guest fluffcat1]

I just did that, and now not only are the photos weird, so is the preview (attached)

I'd get in touch with the retailer - if you've done a hard reset there's nowt else you can do without opening the phone to check for a bad connection - this would void your warranty so I'd just send it back.

Richard

[Guest peekie]

my c550 has this problem every now and then always in the auto mode if i choose say daylight and then reset it back to auto it is good again ;)

[Guest gsm122448]

My C550 is taking photos like the attached image.

It's not like that while I'm looking at the screen before the capture, it's only once the file has been saved as a JPG and I see the preview screen.

Videos are fine.

Any ideas?

I've had the phone for a week, so it's brand new really, and it's been taking photos like this since I got it. I've not tried upgrading the ROM.

<{POST_SNAPBACK}>

I had exactly the same problem as you. Nothing would fix it, so had to be replaced by Orange. If you just phone customer support explain the problem and say you've already done a hard reset etc, they should replace straght away (avoiding the half hour diagnostic phone call!)