Guest nickb23 Posted October 14, 2005 Report Posted October 14, 2005 Got a s110 with o2 a couple of months ago, and I have not had really any problems with the phone. Anyway today I sent a message to multiple recipiants (10 in all). Anyway within 20 minutes some people had recieved it 4 times, when some only recieved 1. I then sent another message apologizing for the multiple messages, and some people got that 3 times!!!!! So I call up O2 to ask them how many got sent (possibly 70 my my calculations), and they told me that they could not tell for 48 hours, as it takes this long to get into their computers. I thought this was unbelievable, as I know Orange and Vodaphone are instantaneous, as you can call up and find out how many minutes are left / messages etc. Firstly has anyone had this problem? I know for sure that O2 will blame it on the handset (even though in the sent directory there is only 1 message sent for each) It just seems really weird, especially that not everyone got the same amount of messages. I also sent one to myself, and only got 1. Secondly does anyone lse think that O2 lacking in the Customer Services department? When (after a long wait) i get through, it is like hitting a brick wall. I get told conflicting information constantly. I then made a complaint, and the guy i spoke to told me he could only put it through as "feedback" I am only with them, as I got a very cheap s110. Oh I do miss Orange....... Never thought I would say that!!!! thank you - rant over..... Anyone happy with O2? :twisted:
Guest Metoo Posted October 14, 2005 Report Posted October 14, 2005 (edited) Got a s110 with o2 a couple of months ago, and I have not had really any problems with the phone. Anyway today I sent a message to multiple recipiants (10 in all). Anyway within 20 minutes some people had recieved it 4 times, when some only recieved 1. I then sent another message apologizing for the multiple messages, and some people got that 3 times!!!!! It's a well known bug, caused by exiting the SMS app before the message has been delivered. Two ways to tackle it:- 1. Always make sure you get the "Message Sent" dialogue before you leave the SMS app. 2. If you're running a program like SBP PocketPlus, which closes apps instead of minimizing them, set "tmail.exe" as an exception. See http://www.modaco.com/index.php?showtopic=...l=duplicate+sms Edited October 14, 2005 by Metoo
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