"Configuring device, please wait"

[Guest patp]

Help!

My c500 has twice now crashed followed by a cold boot reboot that takes ages, puts up the phrase Configuring Device with a % progress bar, then eventually starts up in a factory reset state. It forgets everything it knows and I have to restore contacts etc from Outlook. Also have to reinstall programs.

Anyone else had this problem? What should I do?

TIA

J

[Guest Disco Stu]

Same thing has happened with my C550 recently :evil:

Normally I would suggest you pay more attention to phone memory and stop installing too many ringtones and homescreens and get your old messages weeded out..................but that didn't save me !

I haven't installed any software that is known for problems and don't let my battery get below 50%. It has happened when I have replaced the battery after transferring MP3s to the mini-SD and powered up. Perhaps it is a problem with dodgy (dirty ?) contacts - Pocket PCs can hard reset in this situation.

What I would recommend you do now is a proper hard reset. We can never know for sure what got wiped in the process and what manner of corrupted data might still be lurking on the phone.

Then I would pray to your god that it doesn't happen again too soon ;)

[Guest patp]

Normally I would suggest you pay more attention to phone memory and stop installing too many ringtones and homescreens and get your old messages weeded out..................but that didn't save me !

Hopefully you'd check that I was a ringtone downloadin' homescreen installin' dumbass first. I'm not.

I haven't installed any software that is known for problems and don't let my battery get below 50%. It has happened when I have replaced the battery after transferring MP3s to the mini-SD and powered up. Perhaps it is a problem with dodgy (dirty ?) contacts - Pocket PCs can hard reset in this situation.

Same here. The only software I have that worries me is xbar. Poor contacts have been a problem for me with my memory card requiring firm reseating. But the problem with things like this is that they are rare and apparently hard to replicate. I suspect it's hard- rather than software. Perhaps it's the one year automatic failure clock kicking in a month or so early!

What I would recommend you do now is a proper hard reset. We can never know for sure what got wiped in the process and what manner of corrupted data might still be lurking on the phone.

Good idea. Maybe a good time to update to the newer ROM. I held off cos I used to use TCMP for WMA files, but I've moved to OGG for size/quality so that's not a factor anymore.

Then I would pray to your god that it doesn't happen again too soon  ;)

<{POST_SNAPBACK}>

Perhaps if I *had* a god it would not have happened in the first case. We really need a god of gadgets for this kind of thing.

[Guest Disco Stu]

There's nothing more I can add really.

I would say that xBar is very popular and probably not to blame, but as you say, it seems impossible to replicate the problem.

Every time it happens I swear I'm dropping the whole Windows Mobile platform but....you know... ;)