MMS - Not Enough Free Space

[Guest fhyke]

Has anyone expirienced this situation??

I have the SP5, and my friend sent me an MMS. (On my old Typhoon, this worked fine.) When I try downloading it, I get the error:

1) Unable to receive your message(s). Your message(s) notification(s) will remain in the Inbox.

2) There is not enough free space for message downloading. Please free up some space and try again.

When I look at "About" in the Settings, I have:

Available Storage: 2.22MB

Total Storage: 17.94MB

Available Memory: 21.25MB

Total Memory: 44.69MB

Strange, huh? Anyone know of a way to increase Available Storage and decrease Available Memory? I don't want to delete much more from my phone.

Thanks!

[Guest dadhi]

If I am correct, that is registry setting that tells phone where to download stuff.

by default it goes to the phone's memory where you should change it to the card.

I have not done that, but hope on this page you will at least find some clues where to look.

http://smartphonedubai.com/groupee/forums/...131/m/835102384

hope this helps.

[Guest roma0803]

Hi fhyke. Yes, most annoying that is. I'm sure there's a registry setting to change the default folder location from phone to SD-Card so more space is provided for MMS.

For me it worked to change the synchronisation setting for my calendar from "all" to "6 months". This way the "pim.vol" reduced about 4MB in size so more memory became available. But that might not work for you. I'll look around for that specific registry setting.

[Guest abhayseth]

You need to ensure that your Storage Memory has more than 4.0 MB Free Space - had the same problem & once the memory was free'd it works perfectly fine.

Strange problem from I-mate.

How does one give these feedback to I-mate? They have a very pathetiq online solutions.

Has anyone expirienced this situation??

I have the SP5, and my friend sent me an MMS.  (On my old Typhoon, this worked fine.)  When I try downloading it, I get the error:

1) Unable to receive your message(s).  Your message(s) notification(s) will remain in the Inbox.

2) There is not enough free space for message downloading.  Please free up some space and try again.

When I look at "About" in the Settings, I have:

Available Storage: 2.22MB

Total Storage: 17.94MB

Available Memory: 21.25MB

Total Memory: 44.69MB

Strange, huh?  Anyone know of a way to increase Available Storage and decrease Available Memory?  I don't want to delete much more from my phone.

Thanks!

<{POST_SNAPBACK}>

;) :D :D :D

[Guest Em]

Hi fhyke. Yes, most annoying that is. I'm sure there's a registry setting to change the default folder location from phone to SD-Card so more space is provided for MMS.

For me it worked to change the synchronisation setting for my calendar from "all" to "6 months". This way the "pim.vol" reduced about 4MB in size so more memory became available. But that might not work for you. I'll look around for that specific registry setting.

<{POST_SNAPBACK}>

Hi there

Any idea what that registry setting is?! I've searched everywhere and can't find it.

Driving me up the wall because there's no way I can reduce my internal memory just to allow temporary memory for something like this. Memory is there to be used, after all!

Appreciate any pointers you can give to finding it.

Cheers.

[Guest fhyke]

Hi there

Any idea what that registry setting is?!  I've searched everywhere and can't find it.

Driving me up the wall because there's no way I can reduce my internal memory just to allow temporary memory for something like this.  Memory is there to be used, after all!

Appreciate any pointers you can give to finding it.

Cheers.

<{POST_SNAPBACK}>

Hey there - I updated my phone to the new firmware (5.1.70.14406 or 1.0.8.0) and that fixed the issue.

[Guest Em]

Hey there - I updated my phone to the new firmware (5.1.70.14406 or 1.0.8.0) and that fixed the issue.

<{POST_SNAPBACK}>

Good to hear you made progress!

Where did you get that SP5 firmware ... from Club i-mate? I'm slightly behind the one you quote (I'm on Build 14402) but I can't find that version you refer to on i-mate's download pages.

The only one that seems relevant (Device Support > Operating Systems > English etc) has some strange numbering that doesn't look right at all. (http://www.clubimate.com/t-DEVICE_SP5_LNK1.aspx)

Thanks again!

[Guest bunnyman69]

I'm getting same error messages on spv-c600 about being no space left, and i got nothing on the phone. It tells me the size the files are awaiting to be downloaded 1 of em is 10k and the other is 6k, hardly big files. Never had problems with the spv-c500. I will be ringing orange shortly about it if no joy in these forums.

[Guest John Smith]

Why the phone show Total Storage: 17.94MB if it is 64MB?

I have Qtek 8310 and its very odd.

:oops: Sorry i new here and cant find answer

[Guest fhyke]

Why the phone show Total Storage: 17.94MB  if it is 64MB?

I have Qtek 8310 and its very odd.

:oops: Sorry i new here and cant find answer

<{POST_SNAPBACK}>

Here's a link to the newer firmware:

http://www.clubimate.com/t-DEVICE_SP5_UPD.aspx (only registered users)

OR

ftp://ftp.clubimate.com/i-mate_SP5_NRE_1.5.333.0.exe

(It's the world-wide english release.)

[Guest nok1]

Here's a link to the newer firmware:

http://www.clubimate.com/t-DEVICE_SP5_UPD.aspx (only registered users)

OR

ftp://ftp.clubimate.com/i-mate_SP5_NRE_1.5.333.0.exe

(It's the world-wide english release.)

<{POST_SNAPBACK}>

hi, i`m having the same problems and after sitting in front of the pc for the past week i still can`t get mms. will installing this new update solve the problem?

is this an update on this OS 5.1.70(build 14402.1.1.0)??

sorry for the daft questions but this is my first snartphone and don`t have much of a clue

sorry i`m on o2, sp5

Edited January 8, 2006 by nok1

[Guest Em]

hi, i`m having the same problems and after sitting in front of the pc for the past week i still can`t get mms. will installing this new update solve the problem?

is this an update on this OS 5.1.70(build 14402.1.1.0)??

sorry for the daft questions but this is my first snartphone and don`t have much of a clue

sorry i`m on o2, sp5

<{POST_SNAPBACK}>

Hi Nok1

I have finally fixed the problem after exhaustive repetition and several reinstalls and two trips to the official Vodafone phone repairer to completely clean install and upgrade the device.

I'm now running OS 5.1.70 14406.1.1.1 and despite what the i-mate support people will tell you this is more recent than the version they have on their website.

The links fhyke provides above (thanks fhyke!) were no good for me.

I suggest you take your phone in to your operator's authorised repairer and have them do a clean upgrade to the latest ROM version. That should get it working in the first place. (And test it before you do anything at all on the phone to see it works.)

Then, some other hints I found relevant (some affected MMS/PXT ability even though they appear completely unrelated):

1. Watch out for 3rd-party apps. Ensure any you install are verified for WM5.0.

2. Restart the device after each software installation.

3. Don't play with the .xml schemes (eg. for Home pages). This was a weird one but even the slightest modification to these files - which theoretically don't affect MMS - stopped my MMS from working!

4. Test MMS after each upgrade step once you know it's working. Eg. after your first sync, after each item of software you install, etc.

5. If you get the memory error again don't despair. Sometimes it's just memory management and if you turn the phone off and on again it will clear the problem.

6. If not, go back one step and undo what you just did.

7. Don't try Club i-mate online or email support. Nice folks, but their English is at times ... challenging and they won't acknowledge this as an issue and lead you in circles.

The device is definitely flakey when it comes to MMS, although brilliant otherwise, but I have got it fully functioning as I want now ... and functioning as well as this very expensive device should have functioned from day one!

Good luck!

Edited January 11, 2006 by Em

[Guest nok1]

thanks for the reply

the problem i`ve got is i got the phone of a website and when i speak to o2 they say thay don`t support it.

do you think if i take it in to o2 shop they`ll update it?

[Guest b0bby]

iv got the same mms issue this morning...

i have Operator Version: 1.5.333.0

The newest i could find on the imate FTP site.

Some people are posting the version number from the wrong screen.

Go to...

Start > Settings > More > System Information

I think a registry fix is the only way.

but i guess someone has gota fiddle around to find the setting.

[Guest mdor]

See Patches on this site: http://www.orange.ch/vrtmobilephones/offer...s=1137101642566

[Guest LarsDK]

See Patches on this site: http://www.orange.ch/vrtmobilephones/offer...s=1137101642566

<{POST_SNAPBACK}>

Has anyone tried this patch on the Qtek 8310?

[Guest shadamehr]

Has anyone tried this patch on the Qtek 8310?

<{POST_SNAPBACK}>

SHOULD work...

'Cos I just put the Orange patch on my i-mate sp5, added some zip files to bring my free space down to:

1.49MB

Rebooted (this seems to be necessary)

And then sent myself an MMS fine...

Cool.

So it seems the patch is generic enough to work any Tornado based device???

[Guest Szaffi]

I think a registry fix is the only way.

but i guess someone has gota fiddle around to find the setting.

<{POST_SNAPBACK}>

There is actually a place in the Registry where you can change the required "free memory". Go to the following key with any registry editor:

HKLM\Software\ArcSoft\ArcSoft MMS UA\Config\UI

And change the ReservedSpace value to anything lower than 4MB. I've changed it to 512 and right now have no problems with MMS sending and receiving :-)

Best regards,

Michal

[Guest killer_ante]

I had the same problem, and deleting the cache and cookies in IE solved it.

[Guest Akn78]

There is actually a place in the Registry where you can change the required "free memory". Go to the following key with any registry editor:

HKLM\Software\ArcSoft\ArcSoft MMS UA\Config\UI

And change the ReservedSpace value to anything lower than 4MB. I've changed it to 512 and right now have no problems with MMS sending and receiving :-)

Best regards,

Michal

<{POST_SNAPBACK}>

There is no such regkey in my registry on Qtek 8300...

Edited January 16, 2006 by Akn78

[Guest lyserg]

Was anyone ever able to find the regkey to change the default path of where the phone saves the MMS'?

So that I can change it to my storage card and never have to worry that this message will appear again:

"There is not enough free space for message downloading. Please free up some space and try again."

[Guest kingstevo]

Thanks Szaffi - your registry trick worked for me on the SPV C600

[Guest doktorg]

had same problem with my i-mate sp5. fixed it by changing registry value as suggested to 512:

HKLM\Software\ArcSoft\ArcSoft MMS UA\Config\UI

used mobile registry editor to edit registry. download it here for free:

http://www.breaksoft.com/Blog/Utilities/20...try_Editor.aspx

THANKS FOR YOUR HELP!

[Guest ippy]

I had the same problem, and deleting the cache and cookies in IE solved it.

[i too had the same problems with MMS sending, and after a long discussion with a orange geek Ialso deleted my temporary internet files and it worked fine]