c500 problem really bad

[Guest djsimmy]

everything time i touch my joysticik my phone goes crazy it seems that if i press it down or in. the camera screen will come up every time i thought it. then when i press bk it will auto maticaly keylock.....

has anybody had this problem ;)

it only started doing it last nite when my phone was on charge.

oh and i cant factory reset cos everytime i try it just boots up into the boot screen and i dont get the choice to do factory reset.

please could some body shead some light

Edited November 7, 2005 by djsimmy

[Guest djsimmy]

no body had this problem or no the answer?

[Guest Disco Stu]

I've never experienced your problem but have hard reset my C500 several times.

The key to it is the timing.

1. Switch the phone off.

2. Hold the 2 softkeys down and keep them held down.

3. Press the power button for a second only before releasing. Keep those softkeys down - any slight release will stop the hard reset procedure starting.

4. Phone will appear to boot up as normal at first but then will give the option to press 0 to enter Cold Boot Configuration.

5. If not, switch off and try again until you get it right - trust me ;)

[Guest shadamehr]

no body had this problem or no the answer?

<{POST_SNAPBACK}>

djsimmy,

This sounds very much like a HARDWARE fault on the joystick sensors, and if so, a Factory Reset is unlikely to help.

Let us know however...

Edited November 7, 2005 by shadamehr

[Guest djsimmy]

it wont let me do a resest.

i do the instructions and it just gives me the boot up screen with all that thyphoon s*** on. also if i go threw start menu and use the factory reset this reboots phone and just goes onto the boot screen.

also if i do factory reset will i lose my unlocking for o2 and my software unlock?

[Guest Disco Stu]

Like I said, you have to be very accurate with the timing.

Be patient when you get it right - it takes ages to boot up after the reset.

You will not have to SIM-unlock again but you will need to software unlock after the hard reset.

[Guest djsimmy]

wat do i have to get timing right on tho i mead u hold down the 2 keys turn it on after holding button down if i hold if for like a second i just get the boot screen if i hold it to long it boots up my phone like usual no were do i get the screen to boot even when holiding down the buttons

[Guest djsimmy]

has anybody else come into this problem yet? as i have a new phone now but wouldnt mind geting my c500 working as a spear... it bean a few years now so some 1 must have com accross the same problem