Blackberry Connect w/ T-Mobile USA

[Guest mike665]

I recently upgraded my sx66 to the European T-Mobile firmware.  I am able to use the blackberry connect feature on the phone but am having a few issues.  First, I am not able to use my [email protected] address therefore I am not really getting push email.  Next, when I use the internet through GPRS it disconnects the blackberry service and I have to manually restart the service (it tells me that the blackberry service is blocked).  Is there any way to get the blackberry connect through my regular T-Mobile GPRS? Anyone got any ideas?

[Guest fuller_6]

First be sure that you are on a blackberry plan or tmobile will block your phone. Second I am on a black berry plan with tmobile and am having the same problem. Did you come to any resolution? I think it might actually be blocked at blackberry.

I recently upgraded my sx66 to the European T-Mobile firmware.  I am able to use the blackberry connect feature on the phone but am having a few issues.  First, I am not able to use my [email protected] address therefore I am not really getting push email.  Next, when I use the internet through GPRS it disconnects the blackberry service and I have to manually restart the service (it tells me that the blackberry service is blocked).  Is there any way to get the blackberry connect through my regular T-Mobile GPRS? Anyone got any ideas?

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[Guest callaghanpj]

Ok. When you have blackberry provisioned onto your account, an access point is added to your account. This access point enables your device to maintain an open connection through which mail is pushed back and forth.

You will notice that whilst this connection is open, you will have a g in a box at the top of your screen with two arrows pointing opposite directions.

The moment you need a gprs connection for the internet, this icon becomes active and then will settle again because it has had to disconnect from the Blackberry access point in order to reconnect to another access point for internet access over GPRS. In short, it has to disconnect to reconnect whilst it switches access points. No way around it.

Also, you may notice that if connected via a cable to Activesync with Blackberry running, it may keep dropping your Activesync connection. Resolution to this is to connect up to Activesync over bluetooth.

As for " I am not able to use my [email protected] address therefore I am not really getting push email", have you changed the handheld in use on the blackberry.net site? It may still be trying to send mail to the prvious device you had configured for it so update your PIN and IMEI number. Failing that, I cannot use the German BB connect software for my HTC magician because the pin numbers have not been declared as valid on the uk (voda) network yet. Could be the answer to your problem to. Pin and IMEI specific to Europe and not able to register here. Like trying to use say, a Dutch Blackberry here in the UK. It doesn't appear as a valid device to our provisioning sites and therefore will not happen.

[Guest callaghanpj]

Before it's said, I know you can roam to the UK with a dutch Blackberry for sending and receiving but trying to register it against a UK provisioning site will not work.