Problems setting up POP3 email

[Guest JOhnnyboy]

I have owned a C500 for over a year now and I'm having a serious problem getting my POP3 email account to work at all with my Smartphone.

I've got an account you've probably never heard of called, Zoom but basically it's a bog standard POP3 account which works fine with Outlook 2002 on my PC with various ISP I've had over the years.

At first I assumed it just wasn't compatible with mobile phones networks somehow but recently I've switched over to Vodafone and they gave me a SE K750i phone and surprise surprise after a quick set up I can download all my emails using this phone!!

Putting the sim card into the C500 and setting up all the GPRS etc to work with Voda I still can't get my emails to work!

Every time I hit Send/Receive it spends a little time Connecting then Logging On then says it's Sending and Receiving but then just throws up the error message saying to verify network connection and that account information is correct and try again!

Just to clarify I get full GPRS signal and can happily browse websites with the phone, when I try to download email the G symbol goes on above the antenna.

Settings I use are

User name - first part of my email - same as I use for Outlook

Password - Obviously I have checked and re-checked 1000's of times

Domain - I just leave blank?

Server Type - POP3

Account Name - Zoom POP3

Network - The Internet - I can get full GPRS and can browse websites normally

Incoming Server - pop3.zoom.co.uk - same as for Outlook on the PC

Require SSL Conec... - Not Checked - same as Outlook

Outgoing SMPT - smpt.vodafone.co.uk - not sure if this 100% correct but it's the receiving I'm more interested in! never worked with the Orange one either.

Outgoing Server requires auth... - left unchecked

Download the following... - last 3 days of email - but tried them all.

Connect automatically and check... - Never

This is really starting to bug me specially when the SE phone was so simple to setup and worked first time!!!

I doubt anyone has any exact experience with this email provider but if anyone can spot what I'm doing wrong or missing out PLEASE let me know!

Also can someone tell what the deal is if I do manage to download my emails on the move how do I manage them with my Outlook E-mail inbox on the phone - I get this to sync with Outlook 2002 from my PC. Will the new messages just go into the separate Account folder I have set up for the Zoom account (ZOOM POP3) even though these are in fact the same emails, is there a way just to get them to download into the Outlook E-mail folder on the phone. I kinda guessed this was the point of downloading emails on the move in the first place? If not I can work around this I just wanna be able to receive any new emails when I'm not at home with my C500.

Any help would be appreciated.

[Guest Looby]

I use email on my SP5 and prior to that a C500 and have had no problems. Your settings look OK apart from the username which I use the last part of the email not the first ( @wxy ). I cannot vouch for your provider. I know how it bugs you though it did me 'til I sussed it out. Hope this helps a bit. :|

[Guest Griff_FFOC]

for sending mail "smpt.vodafone.co.uk" looks to be wrong. Unless you've just typed it out wrong in your post, it's more than likely "smtp.vodafone.co.uk".

[Guest JOhnnyboy]

for sending mail "smpt.vodafone.co.uk" looks to be wrong.  Unless you've just typed it out wrong in your post, it's more than likely "smtp.vodafone.co.uk".

<{POST_SNAPBACK}>

Yeah sorry that was a typo in the post.....

Still tearing my hair out over this one, it just doesn't make any sense?

BTW does anyone know what the Domain section is for or what you would put in it?

Also I noticed on Outlook 2002 there is a section for Port number which is 110, this was also present on the SE phone. I believe 110 is pretty standard so I assume this is the C500 is using? Does anyone know if this not being present would affect anything?

Cheers guys

[Guest Looby]

In my settings the Outgoing Server requires auth. box I have checked and the Domain section does not need anything. After you have entered your settings for email it's worth re-starting your phone. :|