activesync

[Guest rhadoo]

how can i get back my contacts an messeges?

i forgot about them and formated my phone.

i syncronized my phone last time 2 or 3days ago so tehnicaly i can get my contacts an messeges back

and when i connect my phone it connects ,says connected,but when i try to clic resolve items it says connect the device first

i have a spv c500

[Guest awarner [MVP]]

Have you tried deleting the old partnership first?

[Guest chucky.egg]

You might have to setup a new Partnership in ActiveSync if you Hard Reset your phone.

The easiest thing to do is:

1) Start ActiveSync without having your phone attached

2) Delete all the existing Partnerships (File, Delete Partnership, repeat as necessary)

3) Connect your phone

4) Follow the prompts to create a new Partnership

5) Choose the items you want to Sync

6) Choose "Replace the items on my device" if you get prompted (if you already have some contacts on the phone you might want to choose "Combine" rather than "Replace")

Job done