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Posted

I sync my phone with 2 PCs,

If i put a photo of the contact in outlook, this syncs onto the phone, and then back out in to outlook on the other PC. (All good)

If I add a photo to a contact using the phone itself, when I sync with either PC, i get an error meassage in ActiveSync that says:

"the following contacts failed to synchronise from the device" - "support code:1"

Anybody else have this same annoying bug?

(OS 5.1.70 build 14402.1.1.0)

Posted

OK, I'll answer my own question!! (as i just figured it out)

the problem appears to be caused by the file format.

if you assign a normal photo to a contact, this will cause a sync issue.

if you take the picture specifically in the "contacts picture" capture mode (240x266), then it all sync's file - i guess the smartphone is not smart enough to scale the jpg to eliminate this bug...

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