i-mate sp5 - sound stopped working

[Guest chintusingh]

Hi all,

I have been using the phone for few days now.

Today suddenly the phone's sound stopped working. I noticed this when I made a call from another phone to the sp5. The sp5 didnt ring even though the visual screen notification was present.

I then checked all sound related settings on the phone and saw that they looked fine. Then I went to media player to see if music could be heard - no luck the sound was gone even though media player was playing the wma file.

At this point I decided to give restarting the phone a try and that fixed everything.

Has anyone seen this?

Thanks,

Vikram

[Guest Tech]

ive not had this problem, did you install some software before all this happened? sometimes some software can do this - depending on the type of software - when the system refresh happens within the OS, it can make some things not work properly until a proper "reset" is done (switch off then back on)

[Guest chintusingh]

ive not had this problem, did you install some software before all this happened? sometimes some software can do this - depending on the type of software - when the system refresh happens within the OS, it can make some things not work properly until a proper "reset" is done (switch off then back on)

<{POST_SNAPBACK}>

I was copying some new ringtones to the mini-sd\My documents folder and using them via the sounds settings app. It could be that WM5 hit some issue with one of those causing total sound failure.

Thanks,

Vikram

[Guest Eminos]

I've had the same problem with my Qtek 8310 a couple times.

It might have happend when playing Doom on the phone. After a while, the sound dissappears, but I'm not sure what's cousing it.

/E

[Guest rossjamesparker]

I have had this problem when I have been using the headset and the phone doesn't register that the headset has been disconnected. It gets locked in headset profile... which can be solved only by a reboot. Maybe I have dodgy wiring.