Problem with SPV C500 and SMS

[Guest lehko]

Hello,

I have a problem with my SPVC500. Phone still shows that there is a one new sms but I cannot find it. I have all item readed, no new message and if some new one comes than there is a number 2 instead 1.

I go through directories and found a strange file in \Storage\windows\Messaging with name "," (exclude sign of quotation). I tried to remove this file but it was not possible.

Can you help me how to set the right number of SMS or how to find that one unread sms and how to remove that strange file.

Thank you

Lehko

[Guest awarner [MVP]]

Welcome to the site ;)

What you have is the old phantom SMS problem

Here is a solution to fixing the Phantom SMS without having to delete your cemail.vol file and nuking all of your texts/mail.

firstly you need some sort of database editor such as dbviewsp.zip

1) use the DBViewSP editor to go to IPSMcemail.vol

2) under that go to 'pmailNamedProps' and select it to edit the values

3) scroll down to the very last 2 values, which should be called 'UnreadCou...'

4) delete them

5) restart

6) The phantom SMS should now be gone :D

If the problem persists here is another varient with a cab file to help.

1. Does your homescreen counter display “4294967295 Emails” ? or

2. Do you see a “-1” in your Inbox folder …. …..even if you had successfully followed EMGenius’ instruction on fixing phantom sms without loosing stuff? What to do?

1. Download fix here: PhantomEmail_Buster.CAB

2, Copy to storage card and click on the cab file to install. Select destination directory.

3. Click on the “Phantom Fix” link on your Programs Folder to fix bug.

4. Restart phone.

[Guest lehko]

Hello,

Thank you, second way was OK and helps ;)

do you have some idea how can I remove file with strange name ?

Lehko