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MS Active Sync not connecting


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Guest adam.sturdy
Posted

Hi All,

I just downloaded the lastest version of active sync 4 onto my work PC and it won't connect with my M5000?

Any ideas?

->Adam

Guest Confucious
Posted

AS 4 or 4.1?

How are you trying to connect? Cable or wiereless?

Guest adam.sturdy
Posted

AS 4.1 with a cable. just tried bluetooth and that didn't work, can get my phone to recognise my PC and vice versa. It recomends I use com port 41? my pda only has upto 10 I think.

AS 4 or 4.1?

How are you trying to connect? Cable or wiereless?

<{POST_SNAPBACK}>

Guest Confucious
Posted

Cable should work. Is the device recognised when you plug it in? have tou tried a different USB port? Do your USB ports work or have they been disabled?

You can change the port for BT but I would get it working with cable first as getting it to work with BT can be "interesting" at the best of times.

Guest cold_fire
Posted
You may want to take a look at this link:

If you have any Firewall software, you may need to configure it to allow the Active syne .exe files to pass through.

4.x Active Sync is a slightly different breed to the earlier versions

Simon

Link http://www.microsoft.com/windowsmobile/hel...nc/default.mspx

<{POST_SNAPBACK}>

I had the same problem with my firewall ,now i configured it to allow the connection with my phone .

Guest scott_b
Posted

I had problems connecting my M5000 yesterday using AS4.1 It was saying that the network connection was not working properly or something along those lines. Anyway i just reset the hpone and it has been working fine since!

Guest adam.sturdy
Posted

Hi All,

I spoke with Orange, and they said that MS had desupported version 4.0 and only 4.1 is 'supported' and that Orange has reported a number of faults to microsoft, and are pushing them for a new release as soon as possible.

The guy said that doing a detect and repair in outlook can sometime solve issues too.

I have got mine to work on my home PC, and on my work PC at home, so I suspect firewall is the problem, so I'll have a go at that link above.

Apart from that my M5000 rocks, could have some buttons on the front like the m2000 instead of only having the screen.

My TomTom navigator arrives today I hope!!

->Adam

M5000 hints and tips always wanted!!

Guest adam.sturdy
Posted

Just worked out it must be my firewall or something at work, as when I unplug my LAN cable the syncing is fine.

Any hints on how to add the active sync processes to my firewall (it is MS)

  • 1 month later...

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