Ring Tones

[Guest spvc500]

:cry: All my ring tones fail to work except the "Windows Default", the files are still there and work when played in a media player. Help !

[Guest chucky.egg]

OK, can we have a bit more information...

What format are your ringtones in? (MP3, WAV, WMA, MID etc)

Have they ever worked?

Where are you putting them?

Do they show up in the list when you go to change your ringtone?

Also, what device do you have? (this is the PocketPC part of the forums, but your username implies you have a Smartphone)

[Guest spvc500]

OK, can we have a bit more information...

What format are your ringtones in? (MP3, WAV, WMA, MID etc)

Have they ever worked?

Where are you putting them?

Do they show up in the list when you go to change your ringtone?

Also, what device do you have? (this is the PocketPC part of the forums, but your username implies you have a Smartphone)

<{POST_SNAPBACK}>

The ring tones are WAV and include all the default ring tones

They have all worked and suddenly stopped for no apparent reason

They are in the windows folder

Yes they all show in the list to change ring tones

The device is is a M500

[Guest chucky.egg]

Ah, OK. I have an M500 too

Ringtones (as opposed to SMS tones) need to go into \Windows\Rings, but I guess you already know that if they appear in the list.

Some stuff to try:

1) Have you checked daft stuff like your ring volume? (and check PPCProfiles too if you use that - it overrides the default notification settings)

2) If you set the phone to "Vibrate and Ring", and then ring your own number, does the phone vibrate but make no sound? or does it play the wrong ringtone? what happens?

3) When you select the WAV file in the list can you preview it? (press the Play button under the "Ring tone" selection) and can you hear the ringtone then?

[Guest spvc500]

Ah, OK.  I have an M500 too

Ringtones (as opposed to SMS tones) need to go into \Windows\Rings, but I guess you already know that if they appear in the list.

Some stuff to try:

1) Have you checked daft stuff like your ring volume? (and check PPCProfiles too if you use that - it overrides the default notification settings)

2) If you set the phone to "Vibrate and Ring", and then ring your own number, does the phone vibrate but make no sound? or does it play the wrong ringtone? what happens?

3) When you select the WAV file in the list can you preview it? (press the Play button under the "Ring tone" selection) and can you hear the ringtone then?

<{POST_SNAPBACK}>

I've tried all the daft stuff with no joy

When I go into preview the only ring tone that plays is the Windows Default.

I've tried a hard reset and the ring tones that came with the phone all work. When I restore the data I've backed-up they stop working. I guess I'll have to do another hard reset at the weekend and restore my stuff a bit at a time. Well thats my weekend taken care of , unless you can wave a magic wand !