Orange SPV C550 Handsfree microphone not working

[Guest pauleden]

I've only had this phone a few weeks, and the supplied handsfree kit has packed up, or more accurately, I think it's the phone itself.

I bought two of these things (one for my wife) and neither handsfree kit work properly.

When in a call, I cannot be heard by the other party. I have tried setting the profle to 'normal' and 'automatic' but with no difference. If I unplug the jack mid call, the phone works normally.

I'm beginning to suspect the socket in the bottom of the phone.

Am I missing anything obvious, is this a know fault and does anybody have any advice?

[Guest pauleden]

I've only had this phone a few weeks, and the supplied handsfree kit has packed up, or more accurately, I think it's the phone itself.

I bought two of these things (one for my wife) and neither handsfree kit work properly.

When in a call, I cannot be heard by the other party. I have tried setting the profle to 'normal' and 'automatic' but with no difference. If I unplug the jack mid call, the phone works normally.

I'm beginning to suspect the socket in the bottom of the phone.

Am I missing anything obvious, is this a know fault and does anybody have any advice?

<{POST_SNAPBACK}>

I've done a hard reset to eliminate non sortware problems. Still no worky.

Little help?