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M5000 Sync'ing Exchange


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Guest Raspberry Software
Posted (edited)

I previously had an C550 (Mobile 2003) which I had successfully configured to ActiveSync via GPRS to our Exchange Server. All worked fine.

I now have an M5000 which I have configured to connect to the Exchange box in the same way. Now when I sync "Orange GPRS WAP" is successfully connected to but then ActiveSync just sits there with a Synchronizing progress bar that never progresses. Eventually it times out with (as seen in Status).

"Synchronization could not be completed. Try again later" Support Code 0x80072F17

I have executed SDA_ApplicationUnlock.exe. Not sure if this was necessary but I seem to remember having to do something like this for my C550. Either way it did not work prior to the Unlock.

Do I need to run sbsmobconfig.exe from my PC, again seen some reports about this.

Can anyone point me in the right direction. This is driving me nuts. It all just too hard. Guess why Blackberry is successful.

Edited by Raspberry Software
Guest Raspberry Software
Posted
I previously had an C550 (Mobile 2003) which I had successfully configured to ActiveSync via GPRS to our Exchange Server.  All worked fine.

I now have an M5000 which I have configured to connect to the Exchange box in the same way.  Now when I sync "Orange GPRS WAP" is successfully connected to but then ActiveSync just sits there with a Synchronizing progress bar that never progresses.  Eventually it times out with (as seen in Status).

"Synchronization could not be completed.  Try again later"  Support Code 0x80072F17

I have executed SDA_ApplicationUnlock.exe.  Not sure if this was necessary but I seem to remember having to do something like this for my C550.  Either way it did not work prior to the Unlock.

Do I need to run sbsmobconfig.exe from my PC, again seen some reports about this.

Can anyone point me in the right direction.  This is driving me nuts.  It all just too hard.  Guess why Blackberry is successful.

<{POST_SNAPBACK}>

For the record in case anyone else has this problem we solved it. Our basic problem was the Exchange Certificate did not match the Server IP address. Once we created a Certificate named after the server IP address and installed that on the server and the M5000 all worked fine.

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