Hangup key does not always hang up.

[Guest Third_of_Five]

I have had enough of it doing this to me now and have reported it to Orange who tried to suggest i was pressing the wrong half of the key.

I believe the problem is that the key "clicks" (gives feedback) before it has actually registered the press. So you think you have pressed it hard enough when in fact you havn't.

That's either a faulty keypad or a design flaw.

Anyway, Orange's automated diagnostic software which the support engineer was working from said I needed a replacement handset (after I convinced him I was pressing the right half of the button) and one will be here on friday.

Are other people experiencing this problem or is it just me? Sure I saw another post somewhere about this.

[Guest dognbone]

Yep ive had this problem too, You have to look at the signal/ on hook icon to see if you have really hung up.

Gonna be trouble if you start bitching about the person from the office who just phoned you.....lol

[Guest bhalford]

I've just handed my first SPV back for an intermittent faulty navigation key, could be an ongoing theme by the sound of it

[Guest Third_of_Five]

Humm... may be a design flaw with the keypad?

Interestingly after having yet another call that didnt hang up properly first time, I sat runging my home phone (with answerphone) and hanging up to try and re-produce, and could I?

Try as I might to get it to "click" but not hang up, I couldn't do it.

Random pixie attack on my keypad I think!

[Guest spvman]

hiya, just to let you know there is hope!! Not for Orange customer support I hasten to add - they are doomed to consistently get things wrong forever :D but for the SPV.. I only have to press my end call button once and more importantly try as i might to find bugs and faults with it i cant!!!! Maybe if you persist in getting replacement handsets you will strike lucky. On the subject of Orange and their fault finding / diagnostic process - over the past year I had 4 replacement 9210's from them.. not cos they were faulty but because i liked to just have a new phone every few months to get the best out of the insurance and get a free 16mb card each time - anyway the point is each time i phoned them and made up a different fault with the phone they would say 'hold on and we'll just run an over the air diagnostics check to diagnose the fault' - each time they would confirm my mythical fault and issue me with a replacement handset!! So either they dont know what they are talking about or their s/w sux. Just keep sending your spv back...sooner or later you'll get a good'un :(

[Guest Paul [MVP]]

Hmmm, not sure this is morally sound SPVMan.

But anyway, try running through the bugs listed in 'bugtrack', then you'll find some issues! :D

P

[Guest Rog]

Yep, it does not always hang up first/second/third time!

I was lucky. The electrician who I called a t@sser, after leaving a message on his voice mail, never got to hear it because I heard his service prompting me to 'hang up' or 'press 2 to hear your message' or 'press 3 to re-record your message'.

This was whilst trying to call home to explain to my wife taht she didn't need to wait in any longer because the electrician wasn't turning up, again!

Needless to say I pressed 2, heard my intended message and then, after a pause, my slur on the t@sser's character to a work colleague!

As the t@sser is over six foot and built (I'm a weedy 5'8") I opted to use the 3 button and ensured that I had hung up after leaving a suitable message.

Beware!!!

The failed hang up happens 90+% of the time. 10 day old 'phone and time for a replacement methinks!

[Guest madu]

I have a feeling that this is the way it goes:

You dial a phone number/answer a call and speak..

The screen switches off and it goes to kinda inactive mode

When you decide to hang up, the first action is waking up your phone from that state, only when the screen+light is on, only then the actual hangup function works!!

methinks...

[Guest netdonkey]

By pressing and holding the hangip key it not only hangs up properly but locks the keypad. A little annoying but solves the problem ( sort of ) !

[Guest madu]

I think I figured it out!! To prevent from accidental hangups, it needs to be pressed for a bit longer. AND..... if you get your timing right, it will even not Lock...

Not sure if that's the case - but seemed to work for me (when i bothered to check)

[Guest blueuk808]

I think it's a waking the screen up again problem. I've had the same thing - I just press it like it was Daley Thompson's Decathlon and it sorts its self out

Showing my age now - doh!

[Guest awarner [MVP]]

I just press it like it was Daley Thompson's Decathlon and it sorts its self out  

Don't worry you're not alone, I spent many a happy hour on my spekky with that game :D

I say bring on manic miner there's an emulator on the nokia 9210i that plays it with sound!!!

Sorry i'll just sit in a corner and reminisce about the good ol days and moan about the kids music being too loud and not making any sense

grumble grumble mutter mutter (fade).

:wink:

[Guest aspide]

been with orange since 95 ( had the original nokia )& left for tmob in november....i can't see how o justifies what it charges for data & expects to get away with it.

i always used to recommend o..but not now.

[Guest Ramin]

soon as the Vario II comes out and my orange contract runs out (august) im jumping ship too :D once used just 30 min over my allowance on my orange contract which multiplied to another ?20 on my bill :)