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can someone help? c600


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Guest undertaker
Posted

hey guys, i just had a c600, but somehow the build-in speaker doesn't work. everythime i swich on again and again, the phone status remains on headset profile automatically, i cant hear any music or sound from the speaker whatever i change to the profile(i did tried all the profiles). however, it works if i plug in the headset into the phone

anyone knows what is goin on in the phone? im deadly waiting for ur help, pls!!!

Posted

Have you tried soft resetting your phone. And if it is a new phone and you dont have a lot of stuff on it yet you could do a hard restart.

Guest abhayseth
Posted

You need to do a hard reset - thats the only way it will work again - faced the same problem.

Have you tried soft resetting your phone.  And if it is a new phone and you dont have a lot of stuff on it yet you could do a hard restart.

<{POST_SNAPBACK}>

Guest undertaker
Posted

thanks guys, but problem still exists even i hard reset the phone, :) i have called orange and they said they wil contact me in 2 days. hope they can find out what ''s goin on

Posted

I think that you might have a problem with the headset connector.. it may be a short inside the connector and the headset profile remains selected.. It happend to a friend.. if so then you should go to a phone service if your waranty expired..

Guest influenz
Posted

A similar problem used to occur with the c500. I've not experienced it with my c600 but I only got it yesterday !!

The problem was that there is a little pin (or something) inside the headphone socket which detects wether the headphones are connected, and if so hard sets the output to headphone only.

The fix was to slowly (with something like wmp playing so there is a sound output running) insert and remove the headphone jack, wiggle it around a bit too.. this should get the 'pin' to set back to normal output.

It often occured as a result of pulling the jack out too quickly in the first place and not letting the 'pin' set to normal output.

Try it, I had this quite a few times on the c500..

;-]

Guest undertaker
Posted

just a thank you from my deep heart to Jack and influenz!!! I just got a replacement from orange. so problem solved! :)

  • 7 months later...
Posted
The fix was to slowly (with something like wmp playing so there is a sound output running) insert and remove the headphone jack, wiggle it around a bit too.. this should get the 'pin' to set back to normal output.

Cheers dude, I had this happen recently and it had been driving me MAD! :rolleyes:

But your words of wisdom worked a treat.

:(

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