SMS Delivery Notification + Windows 5.0 devices

[Guest frem]

Hello all,

I'm asking everyone's help to fix a SMS issue that everyone seems to have, I have the problem on my Qtek 8310.

This bug appears when you send a SMS. You will immediately receive a successful delivery notification, even if the receiver’s phone is turned off. Then when he turns it back on you will receive a 2nd successful delivery notification, but this one will be the real one. This didn't happen before under windows mobile 2003 devices (like the Qtek 8010). When the receiver’s phone would be turn off then the sender would receive an unsuccessful delivery notification with a red cross, and then when he turns it back on we use to receive the successful delivery notification.

The problem now is that we never know if the SMS really arrived. Because if the receiver’s phone is turned off, you will receive a successful delivery notification anyway. I noticed this bug on at least 3 windows mobile 5.0 devices (a C600, M3000, qtek8310). I believe that this is a general windows mobile 5.0 bug.

As anybody notice that bug too? And as anyone got a solution for it?

I want to be sure that my SMS successfully arrived or not.

Thanks in advance for your help.

frem

Edited February 15, 2006 by frem

[Guest Jasonkruys]

Just to say I do not have this problem on my M5000, so it suggests it is not a general WM5 bug :)

[Guest frem]

Just to say I do not have this problem on my M5000, so it suggests it is not a general WM5 bug :)

<{POST_SNAPBACK}>

Ho didn't see that coming. What about everyone else ??

[Guest frem]

please give me some feedback about this bug

[Guest vimafeje]

Hi!

this bug is caused in all smartphone, (i tink),but, in Portugal on Vodafone if i send a sms whith *not# in the beginning of the text message, a receive a sms from the server indicating me if the message was deliver, or not; the date/time of delivrie.

if anyone can change the file who configure the sending sms, it's just need joinning this code.

anyone know how doing that?

is this working for you?

sorry for my english......... very bad...... i know!!!1 :) :D :) :D

[Guest frem]

I'm not sure I understood what you said.

You mean that when you send a sms and you add a * or a # the bug doesn't happen ?

Or is it if you write this code : "*not#" .

I'm gonna try both anyway.

Edited February 16, 2006 by frem

[Guest aneben]

I have allso seen this bug on my Qtek 8310.

[Guest frem]

i just tryed to send a sms with *not# but i still got the successfull delivery :) eventhough my friend's phone is turned off.

Edited February 16, 2006 by frem

[Guest frem]

Thank you aneben for your feedback at least i know i'm not crazy lol.

Anyone else ? :)

[Guest Tech]

its fine on mine :) I have an imate sp5m

[Guest abhayseth]

So is it fine on mine SP5m as well - Just once i recv two confirmations about the delivery.

its fine on mine :) I have an imate sp5m

<{POST_SNAPBACK}>

[Guest frem]

Dam must be the qtek and orange rom then... (Which makes me believe that the orange rom is based on the qtek rom, that could be interesting to know for orange users...)

Anyway,

So you guys get a normal unsuccessful delivery notification when the receiver's phone is turned off?

Maybe we can extract some registry values from the Imate rom and try to figure something for the Qtek rom.. Any experts around?

Edited February 17, 2006 by frem

[Guest Griff_FFOC]

Seems fine on my C600.

I send an SMS and get the "message sent ok" dialog within seconds of it going.

Then, whenever the message has been received at the other end, I get a Delivery Report SMS back. I only ever get one delivery report back per outgoing SMS.

I Don't think it's a general WM5 problem.

[Guest frem]

Seems fine on my C600.

I send an SMS and get the "message sent ok" dialog within seconds of it going.

Then, whenever the message has been received at the other end,  I get a Delivery Report SMS back. I only ever get one delivery report back per outgoing SMS. 

I Don't think it's a general WM5 problem.

<{POST_SNAPBACK}>

Ask the receiver to turn off his phone. Then send a SMS if it really works you should receive a negative delivery report with a red cross. Then when he will turn it back on, you will receive the successfull delivery report.

[Guest vimafeje]

Hi to all!!! 8)

this is what i join in the beginning off each sms:

*not# (my text message)

--> this is to receive a report!

work in the 3 portuguese operator: VODAFONE; OPTIMUS and TMN.

*conf# (my text message) --> this is to send an annonymous sms

[Guest frem]

Hi to all!!!  8)

this is what i join in the beginning off each sms:

*not# (my text message)

--> this is to receive a report!

work in the 3 portuguese operator: VODAFONE; OPTIMUS and TMN.

*conf# (my text message)  --> this is to send an annonymous sms

<{POST_SNAPBACK}>

Unfortunatly this service doesn't exist where i live :-(

[Guest frem]

I can't let this thread die. It's very important!

Can someone help us to fix this issue?

I had the confirmation that the problem appears on EVERY Spv c600 / M3000 and Qtek 8310 / Qtek 9100.

[Guest frem]

Up up uppppppppppp

[Guest frem]

Come on people this is a TOP PRIORITY. This problem needs to be solved, we need the best minds to figure this out :)

[Guest pisquee]

Are we talking about a delivery report from typing in a code into/before the sms message, or through requesitng a delivery report in the message options menu???

In UK delivery reports work by sending you a sucessful delivery report when the message arrives at the recipient's phone. You only get a failed report if and when the message expires and has not been delivered ... An SMS has a validity time, as to how long the network keeps trying to send it, once this period runs out the message expires, and then a failed report will be sent. A failed report will also be sent if the recipient's phone number does not exist or if there is an error.

If the recipients phone i sswitched off then the network will continue to try to send the message until the message expires. If it is succesfully delivered within this time frame then a success report is sent, if it is not delivered then a failed report is sent and the network deletes the message.

I suspect that the windows version 5 error you are reporting is more to do with your network than the phone or the operating system, from what you have descibed and mentioned.

[Guest frem]

If the recipients phone i sswitched off then the network will continue to try to send the message until the message expires.  If it is succesfully delivered within this time frame then a success report is sent, if it is not delivered then a failed report is sent and the network deletes the message.

I suspect that the windows version 5 error you are reporting is more to do with your network than the phone or the operating system, from what you have descibed and mentioned.

<{POST_SNAPBACK}>

All the tests I did indicate the contrary. Let me explain:

I have 2 phones in my hand right now one is under WM2003 and the other one is under WM2005. (Both are on my provider SFR)

When I send a sms to a switched off phone from the wm2003 phone I get a error delivery report with a red cross saying that the sms wasn't delivered.

Then I do the same test (after putting my sim card in the WM2005 phone) and then I get a successful delivery report (even though the phone is still switch off).

When my receivers switch on his phone I then receive the real delivery report that corresponds.

So the problem is that there is something wrong in the HTC tornado (Qtek8310/spvC600) that understands a negative delivery as a successful and relay the info on the screen as it's a successful delivery. I did a test sending a sms to a wrong number and there it worked, I did get a negative delivery.

So we need to find out why the HTC tornado decodes a negative delivery as a successful delivery when the recipient’s phone is switched off. I had the same test done with 3 different providers (SFR/Bouygue/Orange) and had confirmation of over 10 users who had the problem.

I hope this will convince you that it is not a provider issue since it works fine on other devices with the same sim card.

If you have some idea on how to reprogram the SMS inbox of wm2005 please tell me I’ll do everything.

Frem

PS :

Are we talking about a delivery report from typing in a code into/before the sms message, or through requesitng a delivery report in the message options menu???

We are talking about "requesitng a delivery report in the message options menu". Forget vimafeje system it's only works where he lives and with his provider.

Edited February 22, 2006 by frem

[Guest pisquee]

Is interesting that French networks use the delivery report system differently from the UK ones.

How do Nokias in France process delivery reports? What do they show?

[Guest frem]

Is interesting that French networks use the delivery report system differently from the UK ones.

How do Nokias in France process delivery reports?  What do they show?

<{POST_SNAPBACK}>

I updated my previous post with a PS.

As for nokia it's the same. I tested it on my friend's nokia and when sms delivery option is checked. you receive a negative delivery if the phone is turned off.

[Guest frem]

In UK delivery reports work by sending you a sucessful delivery report when the message arrives at the recipient's phone. You only get a failed report if and when the message expires and has not been delivered ... An SMS has a validity time, as to how long the network keeps trying to send it, once this period runs out the message expires, and then a failed report will be sent. A failed report will also be sent if the recipient's phone number does not exist or if there is an error.

Is interesting that French networks use the delivery report system differently from the UK ones.

I believe the system is the same in France and UK. What you described is what normally happens on a WM2003 device or a Nokia phone. This bug only appears on the WM2005 devices I tested. Some people are claiming that the bug doesn't appear on the Imate SP5m. But I haven't had the chance to test it myself with the French providers.

Edited February 22, 2006 by frem

[Guest pisquee]

The systems can not be the same if you are expecting to get a 'failed' report just because the recipient's phone is turned off - you should only be getting a 'failed' report if the message has not been delivered before the message's validity time expires.