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Posted

Hi,

I hope someone can help. I hardreset my phone last night because it was becoming a mess. Now my C500 has lost the "BT SerialPortsetup" utility that is needed so often when trying to get active sync to work. Can anyone help me as to why?

I was hoping that when I added new ports a i tried to get my TomTom and active sync working i may regain the options but alas I havent.

I have managed (struggled!) to get bluetooth working with active sync and my TomTom receiver but i know from experience that wont last long.

Any ideas guys?

Thanks

Guest abhayseth
Posted

Pls go to the device manager & delete the current assigned ports.

On the active sync establish a port aligned with your handset - (6 or 7) assign an incoming & outgoing port.

let the active sync then look for a connection thru the connection manager while u establish a bt connection with your PC - the phone would pickup the active sync option & give u two options on the screen - active sync & serial port. Select active sync & u r back in business...!

Hi,

I hope someone can help. I hardreset my phone last night because it was becoming a mess. Now my C500 has lost the "BT SerialPortsetup" utility that is needed so often when trying to get active sync to work. Can anyone help me as to why?

I was hoping that when I added new ports a i tried to get my TomTom and active sync working i may regain the options but alas I havent.

I have managed (struggled!) to get bluetooth working with active sync and my TomTom receiver but i know from experience that wont last long.

Any ideas guys?

Thanks

<{POST_SNAPBACK}>

Posted
Pls go to the device manager & delete the current assigned ports.

On the active sync establish a port aligned with your handset - (6 or 7) assign an incoming & outgoing port.

let the active sync then look for a connection thru the connection manager while u establish a bt connection with your PC - the phone would pickup the active sync option & give u two options on the screen - active sync & serial port. Select active sync & u r back in business...!

<{POST_SNAPBACK}>

thanks for the reply! and so quick! :-) I have to go to work now but i shall be back with my progress tonight.

thanks

Guest username132
Posted
Pls go to the device manager & delete the current assigned ports.

On the active sync establish a port aligned with your handset - (6 or 7) assign an incoming & outgoing port.

let the active sync then look for a connection thru the connection manager while u establish a bt connection with your PC - the phone would pickup the active sync option & give u two options on the screen - active sync & serial port. Select active sync & u r back in business...!

<{POST_SNAPBACK}>

As in Windows Device Manager? It's sometimes difficult to tell whether an instruction pertains to the computer or the handset. I went into Windows device manager and I don't think there are any ports for me to delete (not in properties of bluetooth anyway). I'm using a C550 but I noticed you directed someone else with C550 here, and my thread is getting any replies.

Second instruction, I'm guessing this is to be applied using the handset. I can establish only an incoming port from the BLUETOOTH menu (as opposed to the Active Sync utility in which I can't find a way to assign Com ports at all. However "outgoing port" is greyed out so I can't assign it.

Searching for new devices (with computer set to discoverable) yeild the message - "no devices were found. Make sure the device you are trying to connect to is turned on and discoverable. Do you want to try again?"

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