How to Hard Reset?

[Guest Happy Dave]

Hi group, well got my k-jam this morning and while I'm waiting for my number to be ported I thought i'd star installing some programs. I've hot a problem where theres a file that wont sync and I suspect the applications wasn't suited for WM2005.

Anyway I'm trying to HARD reset the device by holding down the Comms Mgr button and the Voice Comm button and pressing the stylus in, the trouble I get is it keeps soft resetting. Am I doing something stupid? How long so you need to hold the stylus in for ? I've checked and all the buttons work as they should but I'm stumpted now.

[Guest Happy Dave]

Hi group, well got my k-jam this morning and while I'm waiting for my number to be ported I thought i'd star installing some programs. I've hot a problem where theres a file that wont sync and I suspect the applications wasn't suited for WM2005.

Anyway I'm trying to HARD reset the device by holding down the Comms Mgr button and the Voice Comm button and pressing the stylus in, the trouble I get is it keeps soft resetting. Am I doing something stupid? How long so you need to hold the stylus in for ? I've checked and all the buttons work as they should but I'm stumpted now.

<{POST_SNAPBACK}>

Ok in programs there seems to be a program that says Clear Storage that hints its a full hard reset, anyone tried it?

[Guest awarner [MVP]]

Have the phone on standby first then press the buttons and then the stylus.

[Guest Happy Dave]

Have the phone on standby first then press the buttons and then the stylus.

<{POST_SNAPBACK}>

i tried that more than 10 times and coming from an iPAQ I'm more than used to hard resets ! In the end I tried the software route and that worked - but it was in settings not programs

cheers

[Guest orangezorki]

This is how I do it:

1. Hold down the Comm manager and voice dial buttons

2. Press reset button with stylus (still holding down buttons)

3. Wait for message on screen.

4. Press and hold green 'pickup call' button

5. Release the other two buttons

Hey presto!

David.

[Guest Happy Dave]

This is how I do it:

1. Hold down the Comm manager and voice dial buttons

2. Press reset button with stylus (still holding down buttons)

3. Wait for message on screen.

4. Press and hold green 'pickup call' button

5. Release the other two buttons

Hey presto!

David.

<{POST_SNAPBACK}>

thats what i though but i never got the message on the screen, I wonder if thats been replaced with the software hardreset and they havent updated the instruction manual. Anyway, jobs done now and I get my number ported on Monday so I'll be chuffed then