Windows Media Player probs

[Guest deejayry]

A couple of days ago the speaker on my M2000 blew so i called orange and they sent a replacement to me today.

when it arived i let it go through all the usual auto installers and the obligatory soft reset. then i restored the backup i created from my previous handset (using XBackup) for the first time ever in my history of restoring backups everything seemed perfect, pretty much every setting and application had been restored with the exeption of the ones stored on the internal storage.

once SPB plus had put the shortcuts on my home screen i noticed that the WMP icon was different to the old one, i realised that the new handset had the newer version of WMP installed so naturaly i decided to have a look to see what cool new features waited for me. when i launched WMP it went straight to the options-skins tab, the screen said it was searching for skins, and the wheel of death was spinning.

i managed to get in to the library screen where i tried searching for media, nothing showed up, i've got over 1gb of music on my sd card. i closed WMP and went into file explorer and tried opening my music from there and i get an error "could not play the file. the file is either corrupted or the player does not support the format you are trying to play." the files play on my computer fine direct from the SD card.

Any ideas guys? maybe my backup messed up WMP files and stuff.

[Guest deejayry]

Whoops I posted this in the wrong forum, Can it be moved please?

[Guest Disco Stu]

Moved and title edited ;)

[Guest fraser]

Why was it moved to the Blue Angel forum? Not much traffic here these days and it's a software issue....

WRT the problem, yes, sounds like the backup screwed it up. Restoring user data (contacts/tasks etc) is easy, but restoring programs are different. That involves tweaking the registry usually. It could be that the backup was taken with a different ROM, or some program didn't play very well with it.

You could try installing a couple of extra media players; might force reinstall of something useful that you are missing.

[Guest Pondrew]

Yep, unfortunately backup and restore after a rom change are a bit of a no no as alot of the essential files will be different in a new rom. Restoring overwrites the new files with the files from the old rom and everything becomes very confused...

The moral of the story, always check that your rom version hasn't changed before restoring a backup.

Moved to Pocket PC Help & Advice as not a hardware issue but a general Pocket PC issue...

[Guest deejayry]

thanks for the advice guys, i guess that its easyer to do a hard reset and install everything as normal. only thing is, i forget how to hard reset on these things. dont think i've needed to do it yet.

[Guest deejayry]

Problem sorted. thanks for the advice guys.