How do I completely reset my device?

[Guest]

I have an I-Mate SP5. I'd like to completely (hard?) reset it. I want to wipe it so that it's back to how it was when I bought it.

I goto Start > Accessories > but there is no "Clear Storage" there as I'm told.

Advice appreciated - thanks !

[Guest]

I'm also looking at this:

Power off the phone and unplug it from the computer.

1. Press and hold soft1 and soft2 keys.

2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys.

3. Later, screen shoould show instructions to ask user to press '0' key to reset to factory default.

4. Press '0' within the timeout period, which is only several seconds only.

5. If no instruction is shown on the screen, repeat steps 1 to 4.

The timing is sensitive.

But which are the soft1 and soft2 buttons? You mean numbers 1 and 2 ? Or the contacts/msging buttons ?

[Guest]

It's the top left and top right buttons. Seems I've sorted my own problem. .. thanks for listening LOL ;)